Spanish and English Speaking Medical VA

Our orthopedic clinic based in New York is looking for a highly skilled and dependable Medical Virtual Assistant to become a permanent part of our team. This is a direct-hire, full-time position — not through an agency — with weekend availability and occasional overtime required.

We are seeking someone with a strong background in medical administration and billing, excellent communication skills in both English and Spanish, and a proactive approach to patient care and workflow management.

Serve as a medical receptionist, managing patient calls, messages, and appointment scheduling.
Handle medical billing and claims processing, including insurance verification. Experience with No-Fault (NF) and Workers’ Compensation (WC) claims is a strong plus.
Provide administrative and operational support to help ensure smooth daily clinic operations.
Proven experience in medical billing and claims processing.
Bilingual proficiency in English and Spanish for effective communication with patients.
Hands-on experience with the Athena EMR system.
Excellent organizational skills, attention to detail, and ability to multitask.
Ability to work independently and maintain patient confidentiality at all times.
We’re looking for a dedicated, long-term professional who can integrate seamlessly with our team and help deliver efficient, compassionate care to our patients.