Head of HealthTech Expansion (US & Europe)

Company Description
Hachi.live is a multi-tenant conversational AI and automation platform engineered for organizations that require scalable, reliable, and highly customizable agent workflows. The platform uses LangGraph-based AI agents to execute dynamic workflows, integrate with hundreds of tools, and operate with per-company prompts, RAG pipelines, and secure, isolated vector storage. Hachi powers omnichannel communication across WhatsApp/Twilio, Instagram, Messenger, WebChat, and real-time call streaming, using Chatwoot as the unified conversational layer. The architecture combines LangGraph multi-agent orchestration, multi-tenant RAG, Redis and Postgres for persistence, conversational memory and state graphs, and Celery-based distributed task queues. With a Vue 3 front end and Python/Node.js backend, Hachi is built for startups and enterprises needing robust automation, AI agents, and high-volume conversational infrastructure across multiple clients and workloads.

Role Description
The Head of HealthTech Expansion (US & Europe) is a full-time remote role responsible for driving Hachi’s growth across healthcare and healthtech markets in North America and Europe. This role leads market entry strategies, identifies high-value segments (such as digital health platforms, telemedicine providers, and hospital systems), and shapes positioning for Hachi’s AI agent and automation solutions in regulated environments. Day-to-day responsibilities include building and owning go-to-market plans, managing a pipeline of strategic accounts, leading discovery and solution design conversations, and coordinating pilots and deployments with product and engineering teams. The role involves developing partnerships with healthtech ecosystems, monitoring regulatory and compliance considerations, and using data to refine expansion strategies and commercial models. This leader will collaborate closely with founders and cross-functional stakeholders to ensure customer success, sustainable revenue growth, and a repeatable playbook for healthtech expansion in US and European markets.

Qualifications

• Commercial and market expansion skills, including strategic planning, go-to-market design, territory development, and enterprise sales or business development in healthtech or healthcare.
• Domain knowledge in healthcare and healthtech, such as understanding of digital health workflows, payer/provider landscapes, and regulatory or compliance frameworks (e.g., HIPAA, GDPR, data security best practices).
• Partnership and relationship management skills, including stakeholder engagement, ecosystem partnership building, contract negotiation, and long-term account management.
• Analytical and operational skills, such as market research, funnel and pipeline analysis, forecasting, and performance tracking using CRM and analytics tools.
• Cross-functional collaboration skills, including the ability to translate customer needs into product requirements and work effectively with product, engineering, and customer success teams.
• Strong communication and presentation skills, with the ability to explain technical AI and automation concepts clearly to both technical and non-technical stakeholders.

Want to know more about our stack?
Before applying, feel free to explore our core architecture and technology:

Visit our official landing page: https://hachi.live

Read our engineering breakdowns on our founder's LinkedIn: https://www.linkedin.com/in/juan-felipe-rúa-cadavid-3a3a3b143

We love candidates who understand production-grade multi-agent systems!