Docusign Developer

Job Description

Job Summary

The Docusign Developer is the senior technical owner of the DocuSign platform at Lennar, responsible for the platform's integrations, identity and access management (IAM), and enterprise roadmap. This role goes beyond day-to-day administration to own how DocuSign connects to Lennar's broader systems landscape (Salesforce, JDE, and other enterprise platforms), how access and identity are governed on the platform, and how DocuSign evolves to meet the company's future needs. This role also serves as the escalation point for issues beyond routine account and envelope support, and mentors the Legal Technical Analyst I on complex cases.

Key Responsibilities

DocuSign Integrations

• Own the design, configuration, and ongoing health of DocuSign's integrations with Salesforce, JDE, and other enterprise systems
• Partner with the DocuSign Dev team and cross-functional technical teams (Salesforce, OCI, EUC Operations) on integration builds, API configuration, and troubleshooting
• Serve as the technical point of contact for new integration requests, scoping feasibility and effort with internal and vendor stakeholders

Identity & Access Management (IAM)

• Own DocuSign's IAM posture, including Federated ID/SSO configuration, provisioning strategy, and access governance
• Partner with Lennar's IAM and security teams on identity federation, authentication, and audit requirements affecting DocuSign
• Define and maintain access policies and role structures that scale as the platform's user base grows

Enterprise Roadmap & Platform Strategy

• Own and drive DocuSign's enterprise roadmap in partnership with the DocuSign account team and Lennar engineering leadership
• Evaluate new DocuSign capabilities and releases for fit against Legal, Procurement, and business needs, and plan their adoption
• Review DocuSign's monthly release notes and translate roadmap and configuration impacts into Lennar's planning
• Represent Lennar in weekly vendor check-ins with DocuSign, managing the relationship, escalations, and upcoming releases

Template, Reporting & Escalation Ownership

• Own DocuSign template governance and partner with the DocuSign Dev team on new template builds
• Build and maintain DocuSign reporting for Legal and business stakeholders
• Own investigation and resolution of pre-execution signer e-mail delivery failures and other complex incidents
• Open, own, and manage vendor support tickets with DocuSign through resolution
• Serve as secondary escalation point for the Legal Technical Analyst I on complex account, envelope, or signing group issues
• Support legal hold envelope collection requests for specified states, divisions, or communities

Required Qualifications

• 5+ years of hands-on DocuSign experience, including administration and DocuSign integrations (API/Connect-based) with enterprise systems such as Salesforce or an ERP
• Demonstrated experience owning identity and access management (IAM) for a SaaS platform — federated identity/SSO, provisioning, and access governance
• Experience developing and executing a platform roadmap in partnership with a vendor and internal engineering stakeholders
• Strong vendor management experience, including relationship ownership and escalation resolution
• Ability to operate independently, set technical direction, and mentor junior support staff

Preferred Qualifications

• Direct experience with DocuSign APIs/Connect and enterprise integration platforms
• Experience with IAM/identity tools such as SailPoint, Okta, or Azure AD
• Background in legal, procurement, or real estate operations technology
• Prior experience mentoring or providing technical leadership to junior analysts

Tools & Systems

• DocuSign eSignature (Admin Console, API/Connect, IAM configuration)
• Salesforce
• JDE (or equivalent ERP)
• ServiceNow (or equivalent ITSM ticketing tool)
• IAM/identity platforms (e.g., SailPoint, Okta, Azure AD)
• Microsoft Teams / Outlook

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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