Moksha Research
Actively Hiring
Computer vision and software engineering for video analysis
User Support Technician
- $60k – $70k CAD • No equity
- |Nanaimo •Courtenay+1
- |3 years of exp
- |Full Time
Posted: 1 day ago• Recruiter recently active
Job Location
Nanaimo •
Courtenay •
Bowser
Remote Work Policy
In office
Visa Sponsorship
Not Available
Preferred Timezones
Pacific Time
Collaboration Hours
9:00 AM - 5:00 PM Pacific Time
RelocationNot Allowed
Skills
Customer Service
Technical Support
Technical documentation
Hiring contact
Sergei Giterman
Founder
Bowser
About the job
Moksha Research Inc. is seeking a full-time User Support Technician to support users of computer-vision and imaging software systems.
Responsibilities include responding to technical support requests; diagnosing and resolving software, account, configuration and workflow issues; documenting cases and solutions; preparing user guides and support materials; assisting with user onboarding and training; reproducing and escalating defects to the development team; and maintaining accurate support records.
The successful candidate communicates clearly with users and colleagues, works independently, and collaborates effectively with a distributed technical team.
About the company
Moksha Research
Actively Hiring
