Account Coordinator, San Francisco

We are seeking a passionate Sales, Artistry & Education Account Coordinator based in the San Francisco metropolitan area that is passionate about the clean color category and safe, performance driven ingredients. They will be an example and advocate of the ILIA lifestyle and a champion of our in-store presence and client experience. Strong communication skills are critical for this candidate as it will enable them to educate the store teams on our unique point of difference. This position will have a significant impact on our retail sales performance and overall ranking.

Responsibilities:

• Train retail store teams on product attributes, ingredients, and application technique; lead by example by displaying ILIA’s core values
• Act as a liaison between ILIA and our retail partners, namely in-store and regional leadership
• Build & develop a strong, results-driven freelance artistry team (on average, the coordinator will manage 4-8 freelancers across the market)
• Analyze & maintain regional sales reports
• Maintain clear communication with the Account Executive and accounts
• Calculate and achieve seasonal and monthly goals for the territory by store
• Understand retailer specific cultures and modify approach to achieve success
• In conjunction with the Account Executive, this role will develop event activation programs to increase brand presence in critical doors and ensure proper execution
• Drive business in region through creativity, education, and field strategy
• Build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and category
• Leverage your negotiation skills to secure opportunities to increase brand awareness and visibility in region
• Maintain a consistent calendar of visiting stores on peak days and working alongside retail employees

• Upholding the visual standards of ILIA on tester units and gondolas.

• 1-3 years’ cosmetic sales experience as a brand ambassador or account coordinator

• Excellent organization and communication skills; written, verbal and presentation

• Beginner proficiency in PowerPoint & Excel; Power BI a plus

• Ability to work a flexible work schedule – weekends & holidays required

• Ability to speak to a group, inspire and motivate teams with previous experience managing & developing a freelance team

• Ability to work collaboratively and build positive & effective business partnerships

• Proactive, self-motivated individual with high level of energy and motivation

• Experience working in a national beauty retailer environment

• Must be willing to travel up to 50% of the time

• Valid driver’s license and reliable transportation required

What we would like to offer...

• $70,000-75,000 annually
• Bonus Opportunity
• Health Benefits - 100% employer-paid medical, dental & vision coverage
• Flex Time Off - No cap on personal time off and paid company holidays
• Parental Leave - Up to 18 weeks paid parental leave
• 401(k) - Save for your future with a 401(k) with a company match
• Flexibility & Wellness Stipends - Monthly stipends to support remote work & self-care
• ILIA Products - Quarterly stipend to replenish your favorite products and try new ones

About ILIA

ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.

Fraudulent Job Posting Notice

We are aware of job posting scams in which individuals may falsely represent themselves as ILIA employees. Please note that all official communication regarding job opportunities at ILIA will come directly from an @iliabeauty.com email address. We will never request sensitive personal information or payment during the recruitment process. If you suspect a fraudulent job posting or communication, please contact us directly via our Support form. Your safety and trust are important to us.