Business System Analyst

Business System Analyst

Hybrid (4 days onsite, 1 day remote) – Brisbane, CA

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

About the job:

We're looking for a Business System Analyst to work one-on-one with clients across the Americas to simplify their business processes with Odoo. This is a full-cycle ERP implementation role. After an initial training period, you'll be assigned a client who has purchased an implementation project. You'll work with the client to define the project's requirements, budget, and timeline, then collaborate with a team of engineers to execute each stage of the implementation, including testing and end-user training.

You'll be trained to become a subject matter expert across Odoo's diverse suite of more than 50 integrated business applications, including Sales, CRM, eCommerce, Supply Chain, Manufacturing, Inventory, POS, Accounting, and more. If you have a proactive, adventurous, "get it done" mindset, this role is for you.

Responsibilities:

• Set up Odoo apps for existing clients, implement software solutions, and train end users on the platform
• Manage client relationships throughout the implementation of Odoo SaaS solutions
• Analyze clients' business operations and map their processes to Odoo's solutions
• Estimate the resources required for ERP implementation tasks and projects
• Manage multiple ERP implementations across industries using Odoo's Project Management app
• Collaborate with Odoo developers to deliver clients' business requirements
• Partner with clients' implementation managers to support User Acceptance Testing (UAT) and End User Training
• Occasionally advise the Sales team on complex implementations during the pre-sales process

Must-Have:

• Bachelor's degree in Business Analytics, Business Administration, Engineering Management, Industrial Engineering, or a related field
• At least 1 year of experience as a Business System Analyst or in a similar role
• Strong planning, process mapping, communication, and client management skills, with the ability to make informed decisions in a fast-paced, dynamic environment
• Affinity for technology and a solid understanding of ERP (Enterprise Resource Planning) software and its business use cases
• Working knowledge of SQL and relational databases

Nice to Have:

• 1 to 5 years of relevant experience implementing software or ERP solutions, managing projects, consulting with clients, or in a similar role
• Experience working with ERP systems
• Experience in a SaaS company
• Available to start immediately

Values:

• Thrive in a fast-paced startup environment with a hands-on attitude
• Open-minded, adaptable, and able to react to change with agility
• An intrapreneurial mindset with the confidence to take initiative
• A quick, self-driven learner
• Passionate about software and technology
• Approachable, honest, and a collaborative team player

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$100,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.