IT Project Manager - Winston Salem, NC

IT Project Manager

The IT Project Manager will be a skilled communicator, critical thinker and team builder who can lead and coach teams through all phases of a project. This will include, but is not limited to, educating participants on project processes, developing team norms, providing feedback, and maintaining team engagement. They will demonstrate the ability to draw from experience and/or project management practices and apply the appropriate tools to projects of various levels of complexity. Working with the team and all stakeholders, they will identify and manage project risks including identification of project requirements and managing scope. The incumbent will be a strong influencer who can manage stakeholder expectations while leveraging the team to deliver projects successfully.

PRIMARY ACCOUNTABILITIES

High Essentials

• Build project teams and deliver projects that meet agreed budgets, timelines, and quality criteria while resolving issues and managing risks.
• Assist in managing project portfolio to support business strategies to achieve revenue, sales and profit targets.
• Mentor other teammates that will also be managing projects to ensure consistent standards applied to all projects.
• Build effective relationships with lines of businesses.
• Document project materials such as minutes and status reports and communicates or escalates issues and road blocks in a timely manner to the appropriate stakeholders.
• Track timelines and obtain updates from project team members.
• Maintain compliance and regulatory awareness and apply that awareness to all project requirements.
• Assist in establishing and maintaining a network of industry, technology and consulting contacts that may benefit in accomplishing its strategic and tactical business programs.
• Champion efforts to improve or eliminate inefficient processes and to use automation where appropriate to streamline manual processes.
• Participate in management effort to maintain a company-wide quality program and drive quality management efforts. These efforts must achieve continuous measurable improvement in quality while simultaneously increasing productivity and/or driving down cost structures.
• Lead teams through solution selection process by defining business needs, researching alternative solutions, and documenting decision matrices.
• Ensure business requirements are captured and agreed upon prior to the start of project efforts.
• Collaborate with stakeholders to define project scope, objectives, timelines, budgets, and success metrics
• Develop and maintain detailed project plans, schedules, and budgets; track progress against milestones
• Monitor software development changes and release updates.
• Ensure the Business Continuity Plan is updated as required by project activities.
• Establish clear vendor expectations for all projects and hold vendors accountable for delivering on agreements.

Skills and Abilities Required

• Practical knowledge of PMBOK project management techniques, tools, methodologies and best practices.
• Advanced Microsoft Office skills (Outlook, Word, Excel, Project, Visio and Power Point)
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks and projects with excellent attention to detail.
• Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
• High level of interpersonal skills to interact with all teammates, Board members, customers and potential clients in a professional manner.
• Strong written and verbal communication skills.
• Ability to work comfortably in a matrix or shared services organizational model.
• Forward looking thinker, who proactively seeks opportunities and proposes solutions.

EDUCATION

Bachelor’s degree with an emphasis on business, finance or information systems preferred.

RELATED EXPERIENCE

7 to 10+ years of project management experience

QUALIFICATIONS : GENERAL KNOWLEDGE, SKILLS, AND ABILITIES

PMP (Project Management Professional) or equivalent

Agile/Scrum certification (e.g., Certified Scrum Master) is advantageous