Fresher (Multiple Process)

Post 1 — Customer Service Executive (Voice) — Kotak Mahindra Bank 811

Location: Mumbai / Navi Mumbai / Thane · On-site
Salary: As per industry standards · Freshers & Experienced

Client is a leading business services and BPM company partnering with top banks, NBFCs, and consumer brands. We're hiring Customer Service Executives for the Kotak Mahindra Bank 811 digital banking process.

What you'll do

Handle inbound/outbound calls for Kotak 811 digital savings account customers
Resolve account, transaction, and service queries
Guide customers through digital banking features and processes
Maintain accurate interaction records and meet quality/productivity targets

What we're looking for

Good spoken English (voice assessment required)
12th pass / Graduate — freshers welcome, experienced preferred for senior slots
Comfortable in a target-driven environment
Willing to work rotational shifts
Post 2 — Collections Executive — Axis Bank

Location: Mumbai / Navi Mumbai / Thane · On-site
Salary: As per industry standards · Freshers & Experienced

Client is hiring Collections Executives for the Axis Bank collections process.

What you'll do

Contact customers regarding outstanding dues and payments
Negotiate and set up repayment plans within policy
Follow up consistently and maintain accurate records
Meet daily/monthly recovery targets while staying compliant

What we're looking for

Good communication and negotiation skills (voice assessment required)
12th pass / Graduate
Collections experience a plus
Rotational shift availability
Post 3 — Telesales / Cross-Sell Executive — IDFC FIRST Bank

Location: Mumbai / Navi Mumbai / Thane · On-site
Salary: As per industry standards · Freshers & Experienced

Client is hiring Telesales / Cross-Sell Executives for the IDFC FIRST Bank cross-sell process.

What you'll do

Make outbound calls to pitch and cross-sell banking products
Explain features, benefits, and terms clearly
Achieve sales conversion and revenue targets
Maintain accurate lead and sales records

What we're looking for

Strong communication and persuasion skills (voice assessment required)
12th pass / Graduate
Sales/telesales experience preferred; freshers welcome
Confident, energetic, goal-oriented
Rotational shift availability

*Requirement details: *
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