Sales Development Representative (SDR) / Junior AE

Company Description Toonimo is a leading Digital Adoption Platform that helps enterprises simplify internal employee training and customer onboarding. By layering interactive guidance directly on top of software, Toonimo enables users to learn in real time and complete tasks while they work, instead of relying on lengthy eLearning modules or manuals. The platform uses text bubbles, effects, and audio to create an engaging self-serve experience at the point of need. Organizations using Toonimo see higher user adoption, reduced training costs, improved employee morale, and greater operational efficiency. Toonimo continues to grow with enterprises seeking modern, user-friendly solutions for software adoption.

Role Description This is a full-time hybrid role based in Newark, NJ, with some flexibility to work from home. The Sales Development Representative (SDR) / Junior AE will be responsible for prospecting and qualifying leads, conducting outreach via phone, email, and social channels, and scheduling discovery calls and demos for senior sales team members. This role includes maintaining accurate records in the CRM, nurturing early-stage opportunities, and supporting the sales pipeline from initial contact through to later-stage handoffs. The SDR / Junior AE will collaborate closely with sales and marketing to refine messaging, gather market feedback, and help optimize campaigns. As experience grows, this position may expand to include conducting product demos and managing smaller accounts.

Qualifications

• Strong Inside Sales and Lead Generation skills to identify, contact, and qualify prospective customers.
• Solid Sales and Business Development abilities to support pipeline growth and move opportunities forward.
• Excellent Communication skills, including clear verbal and written communication and active listening.
• Comfort using CRM systems and sales tools (e.g., Salesforce, HubSpot, or similar).
• Organized, detail-oriented work style with the ability to manage multiple prospects and tasks.
• Motivated self-starter with a results-driven mindset and willingness to learn in a fast-paced environment.
• Experience in B2B SaaS or digital platforms is preferred but not required.
• Bachelor’s degree or equivalent practical experience in sales, marketing, business, or a related field is beneficial.