Product Lead

Who we are

Decisionly is the AI-powered dispute automation solution for card issuers, eliminating cost and enabling compliant, scalable card operations. Decisionly automates complex manual workflows end-to-end, modernizing payment infrastructure and generating unique first-party fraud insights for fintechs, processors and banks.

Our founding team has a strong track record and unique founder-market fit. We founded Chargehound (backed by Y Combinator, Khosla), the first automated dispute solution for merchants like Airbnb, Uber and Doordash. PayPal acquired Chargehound in 2021 for $XXXM.

Decisionly is growing rapidly and is backed by Fika Ventures, Vesey Ventures, Dash Fund, and angels from top fintechs including Stripe, Brex and Plaid. We are a remote company.

As an early hire, you'll play a critical role in accelerating our growth.

The role

We're looking for our first product hire to be the link between strategy and engineering. You'll work closely with the founders on product vision and be the person that owns and enforces the product roadmap. You'll build our product operating system from scratch: how we prioritize, how requests flow from customers to engineers, and how work gets scoped, sequenced, and delivered. This is an opportunity to define how a category-winning product gets built.

What you'll do

• Own the product roadmap — translate company goals into sequenced, specced work and manage priorities to maximize growth
• Write concise specs for the engineering team and build the systems for how the roadmap gets executed effectively
• Partner with engineering leadership to design and implement core product functionality
• Stay close to customers and own the intake funnel for all feature requests to make the yes / not now / no calls
• Price deal-driven asks before commitments are made, and arm the sales motion with what's possible, what's coming, and what's ruled out
• Identify, research and even build MVP/POC products to assess new product/expansion opportunities

Who you are

• 3-6 years in product roles, including experience leading a roadmap. Early-stage startup experience, or experience in payments, fintech or financial infrastructure is a plus.
• A track record of shipping with small engineering teams: you've run sprints, written specs engineers actually used, and defended a roadmap multiple stakeholders.
• Demonstrated judgment on saying no: you can walk us through features you killed, requests you declined, and how you kept the customer anyway
• Strong written communication and the ability to turn ambiguity into clear, short documents
• Comfort with technical depth: you don't need to code, but you need to hold your own in architecture and sequencing conversations

Additional info

• Competitive compensation and equity package
• Candidates must be authorized to work in the U.S. without sponsorship
• We are a remote-first team, but candidates must be based in the U.S.