Senior Platform Engineer, Productivity & Cloud

Opportunity

Join an innovative team at the intersection of healthcare and advanced technology. As a Senior Platform Engineer in the Productivity & Cloud team, you will play a critical role in shaping and optimizing our CI/CD pipelines and cloud infrastructure, enabling seamless developer productivity and operational efficiency.

As part of our Infrastructure group, you’ll be at the heart of engineering operations, collaborating closely with talented engineers to ensure scalability, security, and reliability. You will work cross-functionally with data, AI, and product teams, acting as both the glue and accelerator for our data-driven AI products, helping us scale our growing business.

You’ll work alongside passionate software engineers, architects, and AI experts committed to pushing the boundaries of innovation and engineering excellence. This is a unique opportunity to shape the future of AI-driven healthcare solutions while solving complex cloud, automation, and developer experience challenges in a fast-paced, high-impact environment.

Responsibilities

• Enhance and evolve the developer experience by improving processes, productivity, security, and quality across the entire development lifecycle.
• Own, maintain, and continuously improve the CI/CD pipeline to streamline software delivery.
• Build and manage infrastructure-as-code (IaC) solutions for Kubernetes and AWS cloud infrastructure to ensure performance, scalability, and reliability.
• Respond to and resolve support requests and production issues related to the application platform and cloud infrastructure.
• Identify, analyze, and proactively resolve bottlenecks in engineering productivity, collaborating with teams to understand their challenges and optimize workflows.
• Develop and provide self-service tools and automation scripts to empower engineers to work independently and efficiently.
• Partner with the Security team to enforce best practices and mitigate vulnerability issues and security incidents.
• Collaborate well with other functional teams and support their initiatives.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field with 3+ years of experience in DevOps, cloud infrastructure (AWS/Azure), and software development.
• Proficiency in Linux operations and Shell scripting (e.g., Bash) for automation and system management.
• Hands-on experience with CI/CD build systems (e.g., Docker, AWS EKS, Bitbucket Pipelines, Git, or similar tools).
• Good knowledge of Kubernetes and AWS services such as EC2, S3, RDS, and IAM for cloud infrastructure management.
• Experience with cloud networking and traffic management, including load balancing (e.g., ALB, NLB), VPC networking, and DNS (e.g., Route 53).
• Experience with Terraform and infrastructure-as-code (IaC) development.
• Familiarity with relational databases (e.g., MySQL) and NoSQL solutions (e.g., Redis, DynamoDB).
• Strong problem-solving skills, effective communication, and collaboration across teams.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Preferred Qualifications

• Proficiency in Python and experience in software development for automation, tooling, or scripting tasks.
• Experience with AI tools (e.g., Claude)
• Experience with internal developer platform tooling, including observability, monitoring, and debugging solutions (e.g., JIRA, Sumo Logic, OpsGenie).
• Knowledge of GitOps practices and tools like ArgoCD or FluxCD.
• Experience working in fast-paced, high-growth startup environments.

Compensation and Benefits

The compensation range for this position is $140,000-$150,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan