Product Manager

Who You Are:

As a Product Manager, you will help lead the strategy and execution for Citian's product suite. This role sits at the intersection of engineering, customer success, and AI integration. You will own the product roadmap for current and future offerings while working closely with the engineering, design, data science, and go-to-market teams to deliver impactful features that drive adoption and measurable customer value.

What You’ll Do

• Define and own the product vision, strategy, and roadmap
• Partner with design and engineering to deliver intuitive, high-quality user experiences
• Develop features that leverage automation and AI to reduce manual effort and improve outcomes
• Work closely with existing clients to understand their pain points and validate solutions
• Establish clear success metrics (e.g., engagement rates, conversion, time saved, adoption)
• Collaborate with go-to-market teams to drive successful launches and adoption

Required Qualifications:

• 5+ years of product management experience, ideally in SaaS or GovTech
• Strong understanding of user workflows and building for non-technical users at scale
• Ability to translate complex problems or client requirements into simple solutions
• Data-driven mindset with experience defining and tracking product metrics
• Proven ability to work cross-functionally with our engineering and product teams and influence without authority
• Strong communication skills with both technical and non-technical stakeholders

Preferred Qualifications:

• Familiarity with state and local governments and/or public sector transportation