Strategy & Analytics Senior Lead, Fulfillment

About this role

Fulfillment is Faire's top long-term strategic bet – one that fundamentally changes how both brands and retailers do business. We're looking for a Strategy & Analytics Senior Lead to drive better decisions, faster, as we scale fulfillment from 1% to 50%+ of GMV.

In this role, you'll bring analytical rigor, strategic intuition, and a bias toward action to one of the most complex and high-stakes problem spaces at Faire, spanning product analytics, brand supply, retailer demand, unit economics, and quality. You'll partner closely with Product, Engineering, Operations, Finance, and GTM to define what success looks like, uncover what's holding us back, and turn insights into strategy.

This is an ideal role for someone who thrives as a high-leverage individual contributor who can also align and coordinate a team across functions, wants to work at the intersection of data and strategy, and is energized by ambiguous 0→1 problems with real business consequences.

What you’ll do

• Be the analytical DRI for fulfillment. Fulfillment is one of Faire's largest cross-functional efforts, with cross-functional analytical partners spanning Finance, Operations, Data Science, GTM, and Strategy & Analytics. You'll own our north-star metrics across brand supply, retailer demand, unit economics, and quality, and develop deep intuition on how they're trending. Most importantly, you'll make sure the team is coordinated, aligned, and working on the highest-impact questions, and you'll be the person who surfaces the most salient insights to drive the business forward.
• Own experimentation strategy. You'll set the experimentation roadmap for Fulfillment and own analysis of the results, from short product-improvement tests to long-running holdouts that measure incremental GMV. Where a clean A/B isn't possible, you'll bring the right causal-inference approach to the problem, including synthetic matched-cohort designs and other quasi-experimental methods, so we can make confident calls about what's actually having impact.
• Own product analytics. You'll make sure we're measuring the right things across the fulfillment product, from discovery and conversion to cart and reorder behavior, and that our event logging and instrumentation are accurate and trustworthy. You'll turn that measurement into insight on where and how to improve the product.
• Drive brand-growth analytics. Brands are our supply side, and their success in the Fulfillment experience is essential for the long-term health of the program. You'll ensure we're measuring the right things to understand whether participating brands are growing, decompose what's driving (or holding back) that growth, and surface the levers that accelerate it.
• Lead cross-functional strategic initiatives. Partner with Product, Operations, Finance, and GTM to tackle the hardest strategic questions in fulfillment, developing hypotheses, executing in-depth analyses, and making recommendations to leadership.
• Uplevel the team. You'll build scalable analytical processes and tools that make the entire fulfillment team smarter and faster, with a particular emphasis on leveraging AI to automate analysis, encode reusable workflows, and raise the leverage of every analyst on the team.

Qualifications

• 8+ years of relevant work experience in an analytical and strategic role across product analytics, consulting, or business operations
• You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them
• You are highly analytical and metrics-focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
• You are a strong communicator. You can crisply communicate actionable data-driven insights to all audiences
• You have strong product and business intuition. You contextualize how insights fit into broader business goals and have a strong understanding of product and business metrics
• You have a solid analytical foundation. You can use SQL or Excel to analyze large datasets and have strong analytical rigor and experimentation experience.
• You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
• You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time

Nice to Have

• Comfort using AI tools (e.g., Claude Code, Codex, Cursor)
• Experience setting up data models and data pipelines
• Background in marketplaces, logistics, fulfillment, or supply chain analytics

Salary Range

San Francisco: the pay range for this role is $197,500 - $271,500 per year.

This role is also eligible for equity and benefits. Actual base pay will be determined based on permissible factors including transferable skills, work experience, and market demand.

This role is based in San Francisco.