IT Software Systems Engineer

Title : IT software Systems Engineer

Location: Holyoke, MA(Hybrid)

Consultant must have experience in on-premises and cloud-based Microsoft client/server architectures. The consultant will be responsible for supporting the full software lifecycle of multiple commercial off-the-shelf and custom applications, including both development and operational activities. The ideal candidate thrives in a hands-on environment, actively contributing to development efforts while playing a key role in diagnosing and resolving production issues.

Responsibilities

• Work with SMEs to build and support integrations between systems to meet requirements.
• Troubleshoot issues by identifying root causes and developing plans for resolution. Identify and remediate vulnerabilities in a timely manner.
• Design, program, implement, test, install, and configure applications.
• Work in a team environment to support users and other technical staff.
• Learn clients business processes and adhere to client''s software, change management, and IT standards.
• Conduct knowledge transfer sessions.

Minimum Requirements / Education

• Bachelor''s degree in computer science, electrical/computer engineering, or related field.
• Hands-on experience developing software and administering solutions within the Microsoft technology stack/ecosystem, including Windows desktop/server OS, SQL Server, Internet Information Services, .NET, Microsoft 365, Power Platform, and common Active Directory/Entra ID-based identity and access management services.
• Relevant up-to-date Microsoft certifications related to the above technologies.
• Knowledge of common IT fundamentals related to networking and hosting that support rapid and sound solutions for systems deployed within complex environments.
• Experience working within an organization that enforces IT change controls.
• Ability to support a wide range of business functions by taking an interest in customer needs, understanding priorities, and communicating effectively.

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.