Business Development Executive

About the job
Business Development Executive (Freshers Welcome)
Location: Mumbai
Company: Xipper
Industry: Travel Technology / Hospitality Technology

About Us
Xipper is a fast-growing hospitality technology platform helping hotels streamline guest experiences
through digital check-in, online operations, direct bookings, and property management solutions.
We are looking for enthusiastic and ambitious Business Development Executives to join our growing
team.

Role Overview
As a Business Development Executive, you will be responsible for generating new business
opportunities, conducting product demonstrations, onboarding hotel partners, managing client
relationships, and supporting day-to-day operational activities for our partner hotels.
This is an excellent opportunity for fresh graduates who want to build a career in sales, business
development, hospitality technology, and client management.

Key Responsibilities:
Sales & Business Development
• Identify and connect with prospective hotel partners.
• Conduct outbound cold calls and follow-ups.
• Generate leads and schedule product demonstrations.
• Present Xipper's products and solutions to hotel owners and decision-makers.
• Convert leads into active customers.
• Research and identify industry trends and opportunities for new verticals
Client Onboarding
• Assist hotels with platform onboarding and setup.
• Coordinate with internal teams to ensure smooth implementation.
• Train hotel staff on using the platform effectively.
Account Management
• Build and maintain strong relationships with hotel partners.
• Serve as the primary point of contact for assigned accounts.
• Understand client requirements and recommend suitable solutions.
• Ensure high customer satisfaction and retention.
• Research, analyse and predict the growth of the Hotels based on historic data and current
numbers.
• Identify booking trends and growth numbers to increase revenue and visibility for the
Hotels.
Operations Support
• Assist partner hotels with day-to-day platform operations.
• Resolve basic operational and service-related queries.
• Monitor account performance and provide timely support.
• Coordinate with technical and support teams when required.

Eligibility Criteria
• Graduate in BBA, B.Com, BBM, BMS, or related business disciplines.
• Freshers are encouraged to apply.
• Candidates with up to 2 years of experience in sales, hospitality, customer success, or
business development may also apply.

Required Skills
• Excellent communication skills in English and Hindi.
• Ability to communicate in at least one regional language is highly preferred:
• Tamil
• Telugu
• Kannada
• Malayalam
• Marathi
• Bengali
• Gujarati
• Punjabi
• Strong interpersonal and relationship-building skills.
• Confidence in speaking with clients over phone and video calls.
• Computer proficiency (Google Workspace, MS Office, CRM tools).
• Self-motivated, proactive, and eager to learn.

What We Offer
• Comprehensive training and mentorship.
• Opportunity to work directly with hotels across India.
• Fast career growth in a rapidly growing technology company.
• Exposure to sales, operations, account management, and hospitality technology.
• Performance-based incentives and rewards.