BUSINESS DEVELOPMENT MANAGER (NORTH-CENTRAL NIGERIA) - BASED IN ABUJA OR ILORIN

Role Summary

This BDM covers the FCT, Keffi, Kwara, Kogi West, Lokoja , Niger, and Ekiti territories.

Kwara is currently RxAll's largest state by transaction volume but also has the highest concentration of late paying customers.

This role requires a unique combination of aggressive new business development and careful credit-aware selling.

The ideal candidate understands the Ilorin and Northern-region pharmacy market deeply and can rebuild RxAll's reputation in territories where defaults have damaged trust.

Qualifications and Experience

• Bachelor's degree in any field. Pharmacy, Business, or Marketing preferred.
• Minimum 3-5 years of B2B field sales experience, with at least 2 years in Kwara, Niger, or Northern-region markets.
• Proven experience selling into retail pharmacies or healthcare distribution in the Ilorin/Kwara market.
• Strong existing network among pharmacy owners in Kwara and surrounding states.
• Understanding of trade credit or lending products is preferred.
• Must own or have access to reliable transportation for inter-state travel.
• Fluent in English and Yoruba. Hausa is a significant advantage for Niger and parts of Kwara.
• Comfortable using smartphones, CRM apps, and reporting tools.

Required Behavioral Competencies

• Hunter mentality: actively seeks new customers, does not wait for leads
• Resilient: handles rejection daily and keeps going
• Relationship builder: pharmacy owners trust and want to do business with them
• Disciplined: files visit reports, updates CRM daily, follows the process
• Competitive: driven by targets and commissions
• Honest: does not inflate numbers or promise what cannot be delivered
• Additionally: cultural sensitivity and relationship depth in Northern-region markets
• Ability to rebuild trust with a customer base that has experienced defaults and service disruption
• Comfortable with inter-state travel (considering the ongoing security issues) and extended field time

Key Performance Indicators (KPIs)

• New Customer Acquisition: Individual monthly targets (10-35 new customers/month ramp)
• Customer Visits: Minimum 15-25 visits per week (logged with GPS/photo/signed form)
• Monthly Sales Volume: Proportional share of territory revenue target
• Customer Reorder Rate: 90%+ of managed customers reorder within 7 days of repayment
• Customer Retention: 95%+ of assigned active customers retained month-over-month
• CRM Updates: 100% daily entry of visits, calls, and pipeline activities
• Collections Support: Coordinate with Collections Officer on overdue accounts in territory
• Zero involuntary churn from service failures in assigned accounts
• Additional KPI: Churned customer re-engagement (target 10 of 15 Kwara-area churned customers contacted within 60 days)

Compensation Structure

• Base Salary: N300,000 - N500,000 gross monthly
• Commission: 1% of new customer first-cycle disbursement + 0.25% of repeat customer monthly disbursement in territory
• Performance Bonus: N50,000 monthly bonus for achieving 100%+ of new customer acquisition target
• Benefits: HMO, pension, 13th month salary, official sales car, phone, transport allowance, phone allowance, data allowance plus inter-state travel allowance covering daily feeding, accomodation and fuel costs
• Total OTE (On-Target Earnings) N3.6M - N6M total annual compensation at full target achievement

Note:

1. You must be currently employed in a similar role
2. You must be able to provide your most recent 3 payslips for salary negotiations