Actively Hiring

Consumer Insights AI - Augmented Intelligence - driving superior marketing outcomes

B2B
Early Stage
Startup in initial stages

B2B
Early Stage
Startup in initial stages

Client Success Specialist

Remote (
Everywhere
)
|3 years of exp
|Full Time

Reposted: 2 months ago

Hires remotely in

Everywhere

Remote Work Policy

Remote only

Company Location

Europe •

New York City •

United States •

United Kingdom

Visa Sponsorship

Not Available

RelocationNot Allowed

Hiring contact

Supreeth Balasubramanya

Employee

Georgia

About the job

At i-Genie.AI, we believe the best insights don’t just inform—they inspire. We’re an AI-powered consumer insights company helping global brands uncover what truly matters to their customers, faster and smarter than ever before. Our team is passionate about turning data into stories that spark action, and we’re looking for someone equally excited about making an impact.

Why This Role Matters:
As our Client Success Specialist, you’ll be the trusted right-hand to the Client Success Partner, ensuring our clients feel heard, supported, and amazed by what we deliver. You’ll keep projects running smoothly, connect the dots between teams, and help transform complex data into insights that clients can’t wait to act on.

If you thrive in a fast-paced, collaborative environment and take pride in making things happen behind the scenes, this role was made for you.

What You’ll Do:
Be the Connector – Keep communication flowing between clients, the Client Success Partner, and our internal teams so nothing slips through the cracks.
Own the Details – Maintain accurate datasets, run quality checks, and make sure every report and dashboard we deliver is polished and on-point.
Turn Data into Stories – Support in analyzing trends and preparing insight summaries that help clients see the bigger picture.
Make it Shine – Create compelling, well-structured client presentations that bring our insights to life.
Keep Us on Track – Monitor timelines, follow up on deliverables, and make sure our promises turn into results.

What We’re Looking For:
• 2–4 years of experience in client servicing, account coordination, or analytics.
• Proven ability to tell stories with data
• A whiz at Excel (macros, pivot tables) and comfortable with PowerPoint
Knowledge of PowerBI is a bonus
• Organized, detail-obsessed, and great at juggling multiple priorities
• Strong communicator who can explain things simply and clearly
• Naturally curious with a love for problem-solving
• Bonus points if you’ve worked in a data-driven or tech-led environment