Director, GTM Tech and Automation

Why Join Ivo?

Every civilization runs on the same infrastructure: agreements between people who don't fully trust each other. Sumerians pressed them into clay. Romans carved them into stone. We bury them in 80-page PDFs.

The way those agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. We're building the AI that finally changes that. Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify. We recently raised our Series B and have grown 800% over the last 12 months.

The Opportunity

You'll build, automate, and operate the systems that power Ivo's entire go-to-market engine, and you'll do it AI-first. Every workflow you design starts with the question: can an agent do this? Every manual process is a failure state waiting to be automated. You'll architect the tech stack, deploy AI-powered workflows, and build the infrastructure that turns us into a $100M+ business.

Our products, Contract Review and Intelligence/Repository, are winning head-to-head against competitor in enterprise legal. The constraint isn't product-market fit, it's operational infrastructure. You fix that.

Reporting to the VP Revenue Strategy & Operations, you'll own the full GTM systems layer: CRM architecture, cross-platform integrations, workflow automation, and the data pipes that connect product usage to revenue. You'll own and scale direct and adjacent functions, partnering with Deal Desk to transition manual contract operations into automated workflows.

As our pricing evolves toward usage-based and API consumption models, you'll build the operational backbone: metering, threshold triggers, consumption-based forecasting linked to product telemetry. You'll wire it from the start.

In 90 days: SFDC is accurate, order forms are automated, and the GTM team trusts the data for the first time.

What We're Looking For

• Hybrid of architect and operator — you own both vision and execution. Strategic enough to design the system, hands-on enough to ship it.
• AI First Augmentation - you engage with LLM before you engage with humans. Your prompting is an art form with output as concise rivaling MBB decks
• 5–10 years in B2B SaaS GTM operations or revenue technology, with at least 2 years at a high-growth company (Series B–D). You've seen the growth to $100M before.
• Deep experience owning and automating CRMs at scale. Strong SFDC administration — complex flows, custom objects, field governance. You can audit a broken org and rebuild it.
• Strong SQL. You write production queries that power dashboards you designed (Looker at this point in time) or equivalent that leadership uses to make decisions.
• You ship code fast. You use AI copilots (Claude, Cursor, your choice) to accelerate development, and you can spot architecture errors in LLM-produced code from a mile away. You know when to trust the output and when to rewrite it.
• Analytical and data-driven, building end-to-end automation pipelines across the full GTM stack. You connect SFDC, HubSpot, BigQuery, and whatever else needs connecting to make the data flow cleanly.
• Cross-functional communication — you bridge technical depth with business context. You translate between engineers and sales leaders without losing either audience.
• Obsessed with automation and eliminating manual work. You don't optimize a broken process — you replace it.

Bonus points:

• Experience with usage-based or consumption revenue models (metering, product telemetry to billing, overage triggers). Alumni of PLG/usage-based companies (Snowflake, Datadog, Twilio, similar) especially valued.
• Experience designing or deploying AI/LLM-powered agent workflows in GTM.
• ERP-to-CRM migration experience.
• Familiarity with Mixpanel, PostHog, and other product analytics tools.

Ivo might be a good fit for you if you:

• Would describe yourself as beingrelentlessly resourceful.
• You have a strong internal sense of urgency. You have a bias towards doing things today, rather than tomorrow.
• Experience working in a startup environment is preferred but not required.
• Are excited about the adventure of building a company!

What We Offer

• Competitive Compensation: Final offer details are determined based on experience, expertise, and overall fit.
• Equity: Meaningful ownership in a company that's scaling fast
• Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
• Health & Wellness: Comprehensive medical, dental, and vision plans to suit the needs of you and your family.
• Flexible Spending & Insurance: Access to HSA and FSA accounts, plus life insurance coverage.
• 401(k) Program: Save for the future with our 401(k) program.
• Commuter Benefits: We help make getting to and from the office easier and more convenient.
• Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work.
• Office Perks: Enjoy a vibrant Downtown San Francisco office with catered lunch five days a week, premium snacks and coffee, an in-building gym, and a dog-friendly environment.

FAQ

• What stage of growth is Ivo at?: We launched in early access in 2023. Since then, we’ve had an incredible response from the market and are growing rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress, and more. We're happy to share more details with candidates who go through our interview process.
• Is this a chill gig?: Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.
• Can I work remotely?: We require candidates to work with us in-person 5 days a week in our San Francisco office.

Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.