Product Manager/User Experience Researcher with Mental Health experience

Company Description

Wist.health is a platform offering personalized daily stress support tailored for real workdays. Through less than 5-minute daily check-ins, users receive techniques grounded in Cognitive Therapy, Positive Psychology, and Immersion Theory, while an AI companion, learns and adapts to reduce stress effectively. Currently in MVP, Wist is collaborating with early enterprise partners to address employee well-being. Join us in creating a transformative approach to workplace mental health and stress management.

Role Description

We are looking for a highly proactive Product Manager / UX Researcher who can work closely with real users every day, uncover behavioral insights, and directly influence product decisions.

This is not a passive research role.

We want someone who is comfortable personally hand-picking users, onboarding them into the platform, scheduling and conducting interviews, collecting feedback continuously, identifying emotional and usability friction points, and working directly with product/design teams to improve the experience.

Your calendar should ideally stay full with user onboarding sessions, feedback calls, usability walkthroughs, and retention analysis.

You will become one of the main voices of the user inside the company.

Responsibilities

• Recruit and hand-pick ideal target users for onboarding and research
• Conduct user interviews, onboarding sessions, usability tests, and feedback calls
• Observe user behavior patterns and emotional responses throughout the product journey
• Identify onboarding friction, confusion points, drop-offs, and engagement opportunities
• Translate qualitative insights into actionable product recommendations
• Work closely with founders, product managers, and designers to improve UX flows
• Create structured reports, summaries, user personas, and behavioral insights
• Continuously improve retention, activation, and emotional engagement metrics
• Help shape the tone, trust, empathy, and emotional experience of the product

Qualifications

We strongly prefer candidates with prior experience in:

• Mental wellness apps
• Meditation apps
• Therapy platforms
• Emotional wellbeing products
• Habit-building or behavioral health products

Examples include experience at companies such as:

• Calm
• Headspace
• BetterHelp
• Talkspace
• Noom
• Similar consumer wellness or behavioral health startups

Ideal Candidate

• Deeply empathetic and emotionally intelligent
• Exceptional communication and interviewing skills
• Strong understanding of user psychology and behavior
• Comfortable talking to users all day
• Highly organized with scheduling and follow-ups
• Able to identify patterns from qualitative feedback
• Startup-minded and comfortable moving quickly
• Passionate about improving mental wellness products

Nice to Have

• Background in psychology, behavioral science, UX research, or human-centered design
• Experience with onboarding optimization and retention analysis
• Familiarity with tools like Hotjar, FullStory, Dovetail, Maze, UserTesting, or similar platforms
• Experience working in fast-moving startup environments

Compensation

• Competitive compensation based on experience
• Remote-friendly
• Flexible structure (full-time, part-time, or contract possible)