Inside Sales Manager

Job title: Inside Sales Manager

Department: Sales

Reports to: Director of Sales

Type: Full Time in Office Mon-Fri 8am to 5pm (NOT REMOTE)

Location: Mayzo Headquarters in Suwanee, GA

Position Summary:

Mayzo is seeking an Inside Sales Manager to join our team. This is a hands-on, individual contributor role responsible for managing accounts and supporting sales strategies and activities. In our collaborative, team-oriented environment, this position will work closely with sales, operations, quality, and supply chain teams.

Key Responsibilities:

• Develop and maintain strong customer relationships through regular phone and email communication, aligned with regional account plans.
• Drive revenue growth by expanding product offerings within existing accounts and re-engaging inactive customers.
• Respond to inbound leads (web, email, and phone) to develop new business and grow existing accounts.
• Provide accurate sales forecasts to support business planning and identify risks and opportunities.
• Deliver year-over-year gross profit growth within the assigned territory through:
• Expansion of existing products
• Introduction of new products
• Development of new customer relationships
• Gather and analyze customer insights (including end-use applications and future plans) and provide recommendations to support strategic initiatives.

Qualifications:

• Bachelor’s degree in Chemistry, Engineering, or a related technical field required; advanced degree preferred. Equivalent industry experience (15+ years) may be considered in lieu of a technical degree.
• Strong communication skills with the ability to engage effectively across technical, plant, purchasing, and commercial stakeholders.
• Deep knowledge of target markets and experience with additive chemistry; prior experience in polymer additives is required.
• Proven experience in sales or marketing within the chemical or materials industry.
• Demonstrated success managing key, corporate, or global accounts.

Benefits:

• Health, Dental, and Vision Insurance
• 401(k)
• Flexible Spending Account and Health Savings Account
• Life Insurance
• Short Term and Long-Term Disability
• Paid Time Off

Supervisory Responsibilities

• None

What Success Looks Like

• Builds a strong, actionable pipeline within the first 90–120 days
• Drives measurable growth within existing accounts through product expansion and reactivation of inactive customers
• Responds quickly and effectively to inbound leads, converting opportunities into revenue
• Delivers accurate and reliable sales forecasts that support business planning
• Develops trusted relationships with key customer contacts, becoming a go-to resource for product recommendations and solutions
• Collaborates effectively with internal teams (sales, operations, quality, supply chain) to ensure excellent customer experience