Founder’s Operations, Sales & Inventory Coordinator

We are looking for a reliable, proactive, and detail-oriented professional to work closely with the Founder and manage daily operations, customer communication, inventory tracking, and sales coordination.

This is a long-term role, not a short-term task or gig. You will act as the Founder’s right-hand support, ensuring that customers are responded to on time, inventory is tracked accurately across countries, sales leads are followed up properly, and nothing is missed.

If you enjoy structure, follow-ups, and taking ownership, this role will suit you well.

Key Responsibilities

1. Customer & Marketplace Support

Respond to Amazon customer messages clearly and professionally

Track issues and ensure proper resolution

Maintain strong response time and communication quality

1. Order & Operations Coordination

Track and align orders across UK, US, and UAE

Coordinate with warehouses, logistics partners, and internal teams

Support procurement planning by aligning upcoming orders with stock levels

Maintain clear trackers for orders, dispatches, and deliveries

Flag delays or risks early

1. Inventory & Stock Monitoring

Maintain accurate stock tracking across all warehouses (UK, US, UAE)

Track inventory per SKU and per location

Monitor low stock and alert the Founder in advance

Coordinate replenishment timelines with warehouses and suppliers

Share weekly stock updates and urgent alerts when needed

1. Sales Support & Lead Follow-Ups

Research potential distributors, retailers, and B2B buyers

Send outreach emails and WhatsApp messages using provided templates

Follow up consistently and professionally

Maintain a lead tracker with clear status updates

1. Founder Support & Coordination

Schedule meetings and calls

Draft and send professional emails on behalf of the Founder

Act as a coordination point between the Founder, vendors, and partners

Share daily or weekly updates on tasks and progress