POS Installer

As a POS Installer, you will be responsible for the physical installation, configuration, and validation of iOS-based POS systems in grocery store environments. This is a hands-on, customer-facing role focused on hardware setup, basic network connectivity, system testing, and ensuring stores are fully operational at go-live. You will work closely with our onboarding, support, and project management teams to deliver consistent, high-quality installations.

Key Responsibilities:

• Install and configure iOS-based POS hardware in grocery store environments.
• Set up and test iOS POS terminals, stands, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers
• Mount hardware securely and ensure clean, professional cable management
• Verify network connectivity (LAN/WiFi), device communication, and peripheral functionality
• Perform end-to-end testing of checkout workflows, including scanning, payments, receipts, and drawer operations
• Coordinate with internal onboarding and support teams to confirm readiness for go-live
• Train store staff on basic hardware usage and operational best practices
• Troubleshoot and resolve basic hardware, connectivity, or configuration issues during installation
• Document installation details, issues encountered, and store sign-off upon completion.
• Adhere to installation standards, safety guidelines, and customer experience expectations
• Travel to customer sites as required, including early mornings, evenings, or weekends as needed

Qualifications & Skills:

• Required:

  • 2+ years of experience installing POS systems,
  • IT equipment, or retail technology
  • Hands-on experience with iOS devices (iPads, iOS settings, device configuration)
  • Familiarity with grocery store environments and front-end checkout operations
  • Experience installing peripherals such as receipt printers, barcode scanners, cash drawers, and payment terminals
  • Basic networking knowledge (Ethernet, WiFi, IP addressing, connectivity testing)
  • Strong troubleshooting and problem-solving skills
  • Professional, customer-facing communication skills ○ Ability to lift and move equipment (up to ~50 lbs)
  • Willingness to travel extensively within assigned territory

• Preferred:

  • Experience installing POS systems specifically for grocery stores
  • Familiarity with payment devices and EMV requirements
  • Experience with cable routing, countertop drilling, or light mounting work
  • Ability to read and follow installation diagrams and runbooks
  • Prior experience working with installation partners or field services teams