Product Manager

About Us:

Scope Labs is an innovative technology company committed to providing cutting-edge solutions to empower businesses to reach their full potential. We specialize in delivering high-impact technical products and services that span across various industries, helping our clients elevate their offerings, engage customers, and build brand loyalty. Our team is made up of passionate professionals who thrive on creativity, collaboration, and driving measurable success for our clients and ourselves.

Our Team

We’re currently a small team passionate about developing the next generation of digital products. Our founding has team spent time building, designing, and scaling products at places like Google, Tesla, Palantir, MIT, Finary (YC W21), Scale AI, etc. We’re an in-person team collaborating from warm and sunny New York City.

Job Title: Product Manager

Location: New York City (headquarters)

Role Mission:

As a Product Manager (PM) at Scope Labs, you will partner with Product and Leadership to drive product development for our clients. Starting with one core client engagement, you'll develop expertise in creating product specs, owning a feature roadmap, leading client communications, and coordinating with engineering. You will have the opportunity to grow into broader product strategy responsibilities, including opportunities to work with additional clients and spearheading internal product development process improvements.

Core Responsibilities:

Product Development

• Document and organize client feedback and feature requests, prioritizing upcoming initiatives from your product intuition, internal feedback, client feedback, and user insights
• Create clear, detailed product specifications following Scope Labs' established formats
• Partner with engineering teams to shepherd features from conception to launch
• Conduct QA testing to ensure high-quality deliverables
• Identify opportunities for product improvements through customer calls, platform usage, and product analytics

Client Management

• Lead client communications via Slack and other async channels, triaging requests and questions as needed
• Participate in weekly client meetings, gradually taking on presentation responsibilities
• Help maintain client roadmaps and provide updates on delivery progress

Process & Operations

• Learn and champion Scope Labs' weekly release cycle process
• Participate in sprint planning and engineering coordination
• Help manage bug triage and prioritization
• Suggest process improvements and proactively bring up what is / isn’t working

Growth Path - First 3 Months

Month 1: Foundation

• Shadow client meetings and internal processes
• Learn Scope Labs' spec writing approach
• Develop deep understanding of 1-2 client's platforms, basic understanding of additional clients’ platforms
• Begin drafting specs and owning feature development with Product mentorship

Month 2: Growing Ownership

• Begin presenting in client meetings
• Start to more fully take over client communications
• Take point on spec writing
• Begin coordinating directly with engineering team
• Start managing parts of release process

Month 3: Independence

• Lead entire client meetings
• Own spec creation end-to-end
• Own the feature roadmap end-to-end
• Own all client communications
• Manage feature delivery independently
• Contribute to high-level product strategy discussions
• Start expanding to an additional client as bandwidth allows

Additional Opportunities

• Suggesting and implementing process improvements for Scope Labs product development organization
• Contributing to internal product development discussions and broader strategic conversations
• Learn from multiple client contexts and industries, leaning into areas that you are most excited about
• Expand to additional client engagements after initial ramp-up
• This is just a starter list… many more TBD!

Nice-to-Haves:

• Familiarity with project management tools (e.g. Asana, Linear, Notion, Jira).
• Experience working in cross-functional teams including product, design, and engineering.
• Previous experience in client strategy or customer success roles at a high-growth company.

Compensation & Benefits:

• Competitive base salary + discretionary performance-based incentives
• Comprehensive health, dental, and vision insurance
• Paid time off, holidays, and parental leave
• Please note, this is a contract to hire position

Equal Opportunity Employer

At Scope we take pride in our best asset, our people! We focus on ensuring that our culture makes life better for the team!

Scope Labs is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.