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Technical Business Analyst
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Senior
Technical Business Analyst
Position
We are looking for a solution-oriented Senior Business Analyst to gather and translate business needs into actionable insights. You’ll define goals, support strategy, and bridge tech and business. Strong communication and ownership are key.
Responsibilities and duties
- Develop relationships with clients at the lead or manager level
- Participate in client meetings with clear objectives, content, and desired outcomes
- Manage expectations with clients and internal teams
- Work closely with clients to gather technical requirements and understand key project details and objectives
- Present development deliverables to clients and educate them on best practices and methodologies
- Participate in new business pitches
- Understand client business challenges and long-term objectives in the context of broader business goals
- Gather and document business requirements in artifacts like business requirements documents
- Evaluate business processes and map them to the digital experience platform
- Distill requirements into themes, epics, stories, and tasks
- Assist in building strategy, vision, and roadmap for the client
- Prioritize work across implementation workstreams in collaboration with the project team
- Build and present project-level reporting and dashboards to client stakeholders
- Approve sprint deliverables against stated requirements
- Negotiate with client stakeholders on complex decisions affecting project and business outcomes
- Follow and improve upon repeatable methodologies for digital experience delivery
- Manage, prioritize, and maintain backlog
- Participate in workshops and brainstorming sessions
- Contribute to the creation and maintenance of sprint plans, themes, and epics with PM, PO, and other teams
- Guide the work of others and provide on-the-job training
Qualifications And Skills
- Have 5 years of business/systems experience
- Demonstrate 3 years of subject matter expertise in at least one focus area (business analysis, systems analysis, product ownership)
- Possess 5 years of digital project oversight experience
- Have 3 years of Agile experience in digital experience solution builds
- Have 3 years of experience with practice platforms, CMS/DXP concepts, and modern Martech solutions
- Stay up to date on practice platform offerings, CMS/DXP concepts, and modern Martech trends
- Use task management tools such as JIRA (preferred)
- Convey advanced business requirements through clear documentation
- Demonstrate excellent verbal and written communication skills
- Interact professionally with executives, managers, technical experts, and subject matter experts
- Hold a high school diploma or equivalent (required)
What we offer
- A decent salary level, which allows you to think about our mutual success and not about tomorrow.
- Flexible working hours. You create your own schedule.
- Possibility to work remotely. You prefer home office or traveling around? Easy, that's exactly how we operate.
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Services
- Web development
- PWA development
- Mobile app development
- Web design
- Development team extension
Technologies
- Salesforce services & solutions
- Salesforce Commerce Cloud
- Adobe Commerce (Magento)
- Shopify
- Webflow
Ecommerce 360°
- Digital payment solutions
- Ecommerce website architecture
- Ecommerce replatforming servicesEcommerce website developmentEcommerce website support
- Amazon Brand Stores design
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NY, NY 10018
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Lisboa, 1050-227
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