Operations Associate

About Maxim

At Maxim, we are building the production infrastructure for AI agents. Maxim’s stack comprising gateway and governance, observability, and evals empowers AI teams to ship agents with the reliability and speed required for real-world use. Backed by an amazing set of investors, we are building our core team to empower development teams to ship high-quality AI agents, faster.

About the role

As an Operations Associate, you will play a pivotal role in ensuring the smooth functioning of our business operations. You’ll work closely with the CEO, taking ownership of critical processes and supporting the company’s growth across administration, people operations, finance, legal, compliance, and vendor relations.

Responsibilities

Workplace & Vendor Operations

• Manage all vendor relationships, logistics, and service contracts.
• Act as the single point of contact for all external partners and providers.
• Oversee office setup, maintenance, daily ops, and procurement (IT equipment, supplies, etc.)
• Handle office merchandise: source vendors, manage design and orders, track inventory, and coordinate distribution.
• Ensure smooth delivery and reliable service through strong vendor partnerships.
• Plan and coordinate internal events, meetings, and offsites.

People & Administration

• Draft and maintain HR policies, employment agreements, and employee insurance policies.
• Manage onboarding, offboarding, employee benefits, and updates to insurance coverage.
• Maintain accurate records for all operational activities.
• Ensure clear internal communication across teams for operational updates.

Finance, Legal & Compliance

• Coordinate with CA/finance teams for monthly reporting, GST filings, payroll, and insurance renewals.
• Scrutinize all legal documents and contracts for accuracy and completeness; liaise with legal advisors for documentation, NDAs, trademarks, and compliance.
• Continuously assess and improve operational workflows for greater efficiency and scalability.

Talent Operations

• Source, screen, and coordinate interviews for technical and non-technical roles.
• Maintain candidate pipelines and manage recruitment tools.

About You

• You have 1–2 years of experience in operations, HR, or business administration (startup experience is a plus)
• You’re highly organized, detail-oriented, and reliable—you get things done
• You communicate clearly, both in writing and speaking
• You’re comfortable juggling multiple priorities and figuring things out as you go
• You’re confident using spreadsheets, documentation tools, and recruitment platforms
• You’ve handled vendor management, negotiation, or process improvements before

Benefits

At Maxim, we provide competitive compensation, including great salary, robust equity grants, and other perks, including health benefits and an AI stipend. Beyond compensation, we constantly strive to build an empowering workplace with a high degree of autonomy, take-charge ownership, and dynamic opportunities for growth, all as Maxim continues to soar!