Account Executive

About Us

CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, CipherHealth drives better clinical results, operational efficiency, and financial sustainability, transforming healthcare one interaction at a time.

Account Executive

We are looking for a self-motivated, driven, and passionate Executive Sales Professional to join our sales effort in the Health Systems space (acute care, ambulatory care, etc) for our solutions and services. This role performs complete sales cycle activities from lead identification through contract negotiation and signing, account transition to services, ongoing support and follow-on sales in the form of expansion, cross-sell & upsell. This position reports to the Chief Sales Officer, or their designee. The ideal candidate has a passion for healthcare, a strong drive for success, process orientation, a demonstrated ability to identify, qualify and close new opportunities, and a documented track record of results. Please note that this is an Individual Contributor role.

Responsibilities

• Manages complex full-cycle sales process with a focus on new business development and repeatable revenue by engaging C-level prospects
• Builds and maintains active Pipeline at a ratio of 5X assigned Quota at all times
• Provides Sales leadership with accurate forecasts and projections based on developed close plans, all documented in our CRM system
• Meets and/or exceeds individual quota set by management
• Does deep research based target and account planning. Identifies trendsetter ideas by researching healthcare industry and events, publications, and announcements relevant to CipherHealth’s mission
• Employ a collaborative sales model with a consultative approach to build exceptional client relationships
• Represents CipherHealth at professional conferences and fairs
• Actively prospects in assigned territory
• Collaborates closely with an assigned BDR partner on Account and prospecting plans Qualifications:
• 8-15 years of outside sales experience in the acute healthcare space
• Experience in consulting, healthcare sales, or business development required
• Proven track record of sales success driving revenue and attaining/exceeding assigned quota
• Eager to collaborate with a diverse team
• Thrives in a transparent, open culture
• Self-motivated and tenacious
• Strong time management and organizational skills
• Passionate about improving and optimizing healthcare delivery and the patient experience
• Previous employer and customer references

Compensation: Base Salary: $130,000 - $150,000 + commissions and equity

Don’t meet every single requirement?

At CipherHealth, we believe every candidate is unique and are dedicated to building an inclusive workplace. If your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate!

You will never be asked to conduct a text message interview, submit payment or share financial information to participate in our interview process. All emails from CipherHealth will come from "@cipherhealth.com" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from CipherHealth recruiting, forward it to [email protected].

We kindly request that you do not contact us by phone regarding this job posting. Our phone lines are specifically for customers needing immediate support. Our hiring team carefully reviews all applications submitted through our careers page, and we'll reach out to candidates directly if there’s a match. Thank you for your understanding and patience!

How We Invest In You

• Healthcare that begins on your first day:
  • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
  • HSA/FSA plans
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
  • Employee Assistance Program (EAP)
  • Adoption Assistance
• Retirement: 401(k) at three months of employment — with a match upon enrollment!
• Time away:
  • Discretionary PTO + 13 paid holidays
  • Parenthood: Competitive paid parental leave and flexible return to work policy
• Recognition:
  • Generous Employee Referral Program - earn cash for each employee referral that is hired
  • Yearly Cipher-versary stipend
  • Ci-Phives - receive public kudos and gift cards from peers and managers
• Culture:
  • CARE2 Values
  • Bi-Weekly All Hands Meetings
  • Employee Resource Groups such as Rainbow Room and BIPOC Group
  • Lunch & Learns and robust onboarding / training programs
  • Remote-first team: $50 per month reimbursement in your check for WFH expenses
  • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire