Project Manager Support

About the Role

At Seso, our Project Managers team ensures a great customer and worker experience throughout the visa processing cycle. They are responsible for achieving and improving Worker-On-Time arrival, and managing customer relationships and expectation handling.

As a Project Manager Support, you will give leverage to our PMs by helping with day-to-day tasks, mainly related to data entry, upload, and operational problem solving.

Location:

Hybrid in Monterrey. We spend three days per week at the office

or

Hybrid in Guatemala City. We spend 1-2 days per week at the co-working site

Fluency in Spanish and English is required

Responsibilities

Data Entry / Data Gathering

• Seso uses multiple systems (i.e government websites and proprietary platforms) to enhance our operations; you will be responsible for interacting with and feeding these platforms with manual or semi automatic tools.
• You will be consolidating data from different sources to effectively push operations forward.

Data Quality Control / Data cleansing

• You will operate tools that clean data and verify errors, to make sure data is inputted on time, in the right format, and in a complete way. You will manage incomplete data sets and make sure data is collected on time.

PM support.Support in tasks related to both preventive and reactive communication with our clients to set expectations.

• Support in tasks related to cross-communication within internal teams.
• Weekly monitoring of project statuses, making emphasis in changes in requirements, lists, timings, and consular availability.
• Assist in the preparation of project presentations and status reports

Continuous Improvement

• We are always learning and improving. You will contribute by observing, identifying improvement opportunities, and giving feedback to PMs.

Skillset

• 1+ years of experience in data entry, administrative support or similar roles in startups or other fast-paced environments.
• Exceptional organizational skills and a keen attention to detail.
• Medium proficiency in Excel, Google Sheets, Airtable or other data related software.
• Strong ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication skills and the ability to collaborate effectively within a team.
• Fluency in Spanish and English is required.
• University degree preferred.

Benefits

• Talented and fun teammates who don't take themselves too seriously
• Competitive Salary and Benefits
• Budget and support for personal development
• Generous PTO
• Work in a fast-paced silicon valley environment
• Company sponsored team events