Onboarding Coordinator

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

We’re looking for an Onboarding Coordinator to join our growing Client Success team. This entry-level role is perfect for someone who is organized, detail-oriented, and eager to gain experience in project management and client service. If you’re excited about luxury real estate, enjoy helping others, and love keeping things on track, we’d love to speak with you!

As an Onboarding Coordinator, you will:

• Support the onboarding process by assisting clients as they begin working with Luxury Presence
• Help organize and schedule client calls, ensuring a smooth onboarding experience
• Communicate project timelines and next steps to both clients and internal teams
• Gather client materials and ensure all required assets are submitted on time
• Assist with tracking project progress and keeping clients informed throughout their onboarding journey
• Work closely with Onboarding Specialists to ensure a seamless transition into their new website and marketing platform

Is this you?

You’re good at:

• Keeping projects organized and on schedule
• Communicating clearly and professionally with clients
• Problem-solving and finding solutions when challenges arise
• Learning new tools and processes quickly
• Working efficiently in a fast-paced environment

You have:

• 0-1 years of experience in customer service, project coordination, or a related role (internships welcome!)
• You thrive in client-facing roles and genuinely enjoy working with people.
• Strong organizational and multitasking skills
• A positive, proactive attitude and eagerness to learn
• An interest in luxury real estate and digital marketing

You crush:

• Bringing enthusiasm and a client-first mindset to everything you do
• Keeping things running smoothly behind the scenes
• Helping clients feel supported and excited about their new website

This is a great opportunity to jump-start your career in client success and project management while working with some of the top real estate professionals in the industry. We can’t wait to meet you! 🚀

This is a fantastic opportunity to grow your career in client success and project management while working with top real estate professionals. If you’re passionate about building strong client relationships and delivering seamless onboarding experiences, we can’t wait to meet you!

Join us in shaping the future of real estate

The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.

We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.

Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.

More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.

Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.