Customer Success Manager

Are you someone looking to make a big impact at a growing start-up? If so Orca is the place for you.

We are one of the fastest growing mortgage companies with a new model for real estate agents. We are blurring the lines between what it means to be a real estate agent and a loan officer to expand real estate agents' earning opportunities.

Right now we need a strong, organized communicator to help build out our custumer service process. In this role you will wear many hats and you will need to obtain your mortgage license to fully support our clients.

About you:

• You’re comfortable with using CRM tools. You can write well and love talking to people and exciting them.
• Passionate about building relationships and gaining trust.
• Proactive, creative and resilient, an effective communicator in both speech and writing
• Positive team player that thrives in collaborative environments.
• NMLS license is a positive
• Fluent in Spanish is a positive

Our promise to you

An exciting, challenging opportunity with lots of support to assure your success. If you are working hard we will work hard to get you to your ideal role.