Head of Revenue Operations

Scale is at the forefront of enabling Artificial Intelligence across multiple industries, including self driving cars, eCommerce, natural language processing, and more. This role will lead the Revenue Operations team, you will be responsible for ensuring that Scale has clear and steady visibility of revenue across a rapidly growing list of products and accounts. The Revenue Operations team acts as an important connection between Operations, Go-to-Market, Analytics, Accounting and Finance to ensure that all closed deals are implemented correctly in Scale’s systems and that the right tools and processes are developed internally to forecast revenue, bill our customers, and recognize monthly revenue.

An ideal candidate will be comfortable handling complexity in a fast-paced environment, have a high level of attention to detail, and will be interested in building out and/or simplifying existing systems and processes to drive efficiency and scalability. This is the perfect opportunity for a self-starter who is interested in expanding their analytical and operational toolkit within the context of Artificial Intelligence.

You Will

• Develop and execute the overall revenue operations strategy to drive revenue growth, enable accurate forecasting, enhance system and process efficiency, and streamline operations.
• Collaborate with product, operations, and engineering to deliver system and billing solutions to support the continued growth and scale of the business including new product launches and billing schemes
• Utilize strong analytical skills to investigate and root cause revenue discrepancies, propose solutions, and collaborate with relevant teams to implement corrective actions
• Lead the collection, analysis, and interpretation of data related to revenue performance, forecasts, consumption, and customer insights
• Identify improvements and implement feedback to continuously improve the revenue and billing process
• Own the end to end billing process including establishing SKUs, to reconciling amounts to be invoiced
• Own the cross-functional collaboration across finance, engineering, accounting, and analytics teams to ensure the accuracy of all revenue data

Ideally, You’d Have

• 10+ years of professional experience in an accounting, analytics, top-tier consulting firm, or finance, including 3 years leading a team of 3+ individuals
• An undergraduate and/or graduate degree in accounting, information systems, finance, or analytics
• Experience navigating through ambiguous and fast-paced work environment.
• Excellent communication skills, both written and verbal, with the ability to present insights to stakeholders at various levels.
• Strong quantitative skills and the willingness to dig into data.
• The ability to think from first principles and iterate quickly to deliver results.
• An entrepreneurial spirit, comfortable with navigating ambiguity, and possessing a strong sense of grit.

This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of simplifying processes to deliver results in high-stakes environments.