Retail Operations Analytics and Planning Professionals

Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAMIf you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

Your Main Responsibilities

• Analyzing fulfillment centers data to improve local & international operation processes,
• Monitoring & comparing the performance of fulfillment centers,
• Exploring KPI improvement areas with granular analysis,
• Contributing & addressing development areas of fulfillment centers executing BU, operation type, category based analysis,
• According to the sales forecast, making the comparison of the delivery capacity and shipping plan regularly on a monthly basis to ensure that action is taken for the need for stock&process capacity and customer satisfaction in the long term,
• Owning the metrics preparation and presentation for warehouse capacity planning, logistics network performance, forecast accuracy and inventory health
• Implementing and ramping-up new solutions in collaboration with tech teams and data source providers and contribute to our roadmap
• Preparation of the operational daily shipping plan in line with the targets during the campaign periods
• Monitoring operational costs, simulating long & short term costs according to targets
• Design methods to manage and improve operations data,
• Preparing the necessary reports, KPI's to meet needs of the operation and improving operations reporting structure within tech teams

Qualities We Are Looking For

• Bachelor’s degree from engineering departments of reputable universities (preferably industrial engineering)
• Advanced knowledge of Excel / GSheets, knowledge of BigQuery, SQL, Excel VBA is a plus,
• Strong sense of analytical thinking, detail-oriented and eagerness to learn,
• Having strong communication and team working skills,
• Capable of quickly understanding various operational metrics and processes, and how they interact,
• Experience in planning, operations or reporting is a plus
• We are looking for both specialists and senior specialists to join our team