Solutions Engineer

As a Solutions Engineer, you will work closely with Auterion’s customers and partners to deploy our technology into their stacks and to support them during their integration journey. This role combines hands-on implementation of cutting-edge technology, with effective client & project management skills. You will solve quests ranging from hardware systems and sensor integration questions to flight control problems where you will interact with our teams to help our client bring their drones safely to the sky. You will be our interface to the customer's engineering team.

Responsibilities and Duties

• Solutions Adoption: Manage and support the end-to-end implementation of Auterion’s technology into the applications & tech stack of our customers
• Deal Support: Provide sales support by coordinating and managing sales-related activities, such as preparing and processing quotes, orders, and invoices
• Technical Design: Work with the product engineering team on designing and implementing features (on an embedded linux and microcontroller/RTOS environment)
• Customer Engagement: Respond to customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction and loyalty
• Technical Documentation and Enablement: Closely work with Auterion’s product engineering and support teams to further build & grow our product offerings and documentation
• Cross-functional Collaboration: work with internal departments, such as finance, marketing, and operations, to ensure seamless communication and coordination of sales-related activities.

Qualifications and Skills

• 2+ years experience in a solutions or sales engineering role, ideally within startups, scale-ups with experience in robotics technologies an added bonus.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
• Proficiency in customer facing aspects of engineering, working and interfacing directly with customers.
• Experience in software engineering (Python and C++)
• Experience with integrating hardware components (such as sensors) into an embedded system and an understanding of typical embedded communication protocols (CAN, I2C, SPI, etc)
• Willingness to work flexible hours and travel internationally
• Willingness to work with contested countries

• You still stand out if you have experience with:

  • Mechanical design,
  • Embedded Linux
  • Drone flight control systems (PX4)

Benefits

• Flexible working hours & hybrid workplace
• Stock Options
• Generous holiday allowance
• Pension plan
• Enhanced maternity & paternity leave
• Mental health and wellbeing support
• Learning and development opportunities
• Regular team social
• Snacks & Drinks