Avatar for FIXE
FIXE
Actively Hiring
Automated Bookkeeping for Restaurants
  • Top 1% of responders
    FIXE is in the top 1% of companies in terms of response time to applications
  • Responds within a day
    Based on past data, FIXE usually responds to incoming applications within a day
  • B2B
  • +1

Technical Program Manager‬

Posted: 3 days ago• Recruiter recently active
Visa Sponsorship

Not Available

Remote Work Policy

Onsite or remote

Hires remotely in
Preferred Timezones
Pacific Time
Collaboration Hours
9:00 AM - 5:00 PM Pacific Time
RelocationNot Allowed
Skills
Training
Project Management
Communication Skills
Business Analysis
Technical Support
Data Management
Application Support
Start up
Scrim and Agile
Hiring contact

Yogish Pai

About the job

Technical Program Manager‬
‭ A‬‭ Technical‬‭ Program‬‭ Manager‬‭ (TPM)‬‭ typically‬‭ coordinates‬‭ the‬‭ technical‬‭ aspects‬‭ of‬‭ a‬‭ product‬‭ at‬
‭ FIXE,‬‭ focusing‬‭ on‬‭ managing‬‭ product‬‭ timelines,‬‭ resources,‬‭ and‬‭ stakeholder‬‭ communications.‬
‭ Here’s‬‭ a‬‭ more‬‭ detailed‬‭ breakdown‬‭ of‬‭ the‬‭ typical‬‭ job‬‭ description‬‭ for‬‭ a‬‭ Technical‬‭ Program‬
‭ Manager:‬

Core Responsibilities:‬

● Project‬‭ Management:‬‭ Plan‬‭ and‬‭ manage‬‭ day-to-day‬‭ product‬‭ timelines‬‭ to‬‭ ensure‬
‭ successful‬‭ delivery.‬‭ This‬‭ includes‬‭ documenting‬‭ and‬‭ managing‬‭ goals,‬‭ scheduling,‬
‭ identifying risks, and allocating resources effectively (scope and structure projects).‬

● Coordination‬‭ and‬‭ Communication:‬‭ Serve‬‭ as‬‭ the‬‭ liaison‬‭ between‬‭ the‬‭ technical‬‭ team‬‭ and‬
‭ non-technical‬‭ departments,‬‭ facilitating‬‭ clear‬‭ communication‬‭ of‬‭ technical‬‭ challenges,‬
‭ goals, and milestones.‬

● Technical‬‭ Guidance:‬‭ Provide‬‭ technical‬‭ guidance‬‭ and‬‭ support‬‭ to‬‭ operations‬‭ team‬‭ teams,‬
‭ ensuring‬‭ the‬‭ best‬‭ practices‬‭ are‬‭ followed,‬‭ training‬‭ on‬‭ new‬‭ features,‬‭ managing‬‭ support‬
‭ knowledge base and managing issues. Provide Tier 2 support to the organization.‬

● Process‬‭ Improvement:‬‭ Continuously‬‭ evaluate‬‭ and‬‭ improve‬‭ existing‬‭ processes‬‭ to‬
‭ enhance efficiency and quality of product execution.‬

● Partner‬‭ Management:‬‭ Coordinate‬‭ with‬‭ external‬‭ (technical)‬‭ vendors‬‭ and‬‭ partners‬‭ to‬‭ meet‬
‭ product requirements and timelines (Shogo, Ottimate, QBO, etc.).‬

● Develop junior team members both formally and informally‬

Skills and Qualifications:‬
● Technical‬‭ Expertise:‬‭ Strong‬‭ technical‬‭ background,‬‭ often‬‭ requiring‬‭ knowledge‬‭ in‬‭ software‬
‭ development, engineering principles, and technology stacks relevant to the company.‬

● Project‬‭ Management‬‭ Skills:‬‭ Proven‬‭ experience‬‭ in‬‭ project‬‭ management‬‭ methodologies‬
‭ such as Agile, Scrum, or Kanban.‬

● Problem-Solving‬‭ Skills:‬‭ Ability‬‭ to‬‭ tackle‬‭ complex‬‭ technical‬‭ problems‬‭ and‬‭ make‬‭ informed‬
‭ decisions to steer project direction.‬

● Communication‬‭ Skills:‬‭ Excellent‬‭ verbal‬‭ and‬‭ written‬‭ communication‬‭ skills,‬‭ capable‬‭ of‬
‭ conveying complex technical ideas to non-technical stakeholders.‬

● Leadership:‬‭ Experience‬‭ leading‬‭ project‬‭ teams‬‭ and‬‭ driving‬‭ them‬‭ towards‬‭ meeting‬‭ project‬
‭ objectives.‬

● Analytical‬‭ Skills:‬‭ Strong‬‭ analytical‬‭ skills‬‭ to‬‭ evaluate‬‭ project‬‭ performance‬‭ and‬‭ identify‬
‭ areas for improvement.‬

‭ Education and Experience:‬

● Bachelor’s‬‭ Degree:‬‭ Typically‬‭ requires‬‭ a‬‭ bachelor’s‬‭ degree‬‭ in‬‭ Computer‬‭ Science,‬
‭ Engineering, or a related field.‬

● Professional‬‭ Experience:‬‭ Several‬‭ years‬‭ of‬‭ experience‬‭ in‬‭ a‬‭ technical‬‭ role‬‭ (e.g.,‬‭ software‬
‭ developer, engineer) followed by experience managing large-scale technical projects.‬

‭● Certifications:‬‭ Certifications‬‭ like‬‭ PMP‬‭ (Project‬‭ Management‬‭ Professional)‬‭ or‬‭ CSM‬
‭ (Certified ScrumMaster) can be advantageous.‬

‭This‬‭ role‬‭ requires‬‭ a‬‭ blend‬‭ of‬‭ technical‬‭ prowess‬‭ and‬‭ project‬‭ management‬‭ skills‬‭ to‬‭ ensure‬‭ that‬
‭ timely‬‭ delivery‬‭ of‬‭ the‬‭ product,‬‭ train‬‭ key‬‭ operations‬‭ team‬‭ members‬‭ on‬‭ the‬‭ next‬‭ product‬‭ capability‬ and first point of contact for Tier-2 support‬

About the company

FIXE company logo

FIXE

Actively Hiring
Automated Bookkeeping for Restaurants11-50 Employees
  • Top 1% of responders
    FIXE is in the top 1% of companies in terms of response time to applications
  • Responds within a day
    Based on past data, FIXE usually responds to incoming applications within a day
  • B2B
  • Early Stage
    Startup in initial stages
Learn more about FIXE image

Founders

Ryan Handel
Founder • 3 years
Venice Beach
image
View the team image

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