Membership Committee - Remote

About us:

We are on a mission to curate experiences for authentic connection. Base is bringing together the leaders, scholars, and artists of a city to spark human connection, surprise, and belonging.

Base is a fast-growing, venture backed startup proudly based in Miami, FL.

Diversity is reflected and measurable within our founding team. Technology is a tool we use to create member experiences upon this same foundation.

The Role:

The Base Interviewers help onboard new members and curate the Base members. This is a part-time role that can go full-time as needed. You must have incredible EQ and the ability to communicate well. This role is key to the success of the Base community.

Base is a tech-powered social club that brings great minds together. In a world that is constantly online & 'remote' — we need new technologies to bring people back in-person. This is Base. If our story excites you, please reach out.

Responsibilities

• Monitor membership trends and improve outcomes for all types of members.

• Help Base maintain our great record on diversity in all aspects.

• Coordinate with other Base Interviewers to improve the onboarding process to Base.

• Develop new interviewing techniques to help better match members.

• Regularly engage with members to understand their needs, preferences, and feedback.

• Collaborate with the Customer Success department to attract new members and retain existing ones.

• Foster relationships with members & potential members to enhance the club's reputation and presence.

• Be the frontline and ‘first contact’ of Base.

Qualifications

• A love for people: someone who is fascinated by all types of people.

• Excellent listener.

• Analytic mind that looks for ways to find small improvements in all actions.

• Exceptional interpersonal and communication skills, with an ability to connect with diverse stakeholders.

• Professional demeanor, appearance, and ability to represent Base standards and core values at all times.

• Thoughtful approach to challenges & concerns that members may have.

• Passion for helping people better connect socially in their cities.

This part-time role is critical to Base. You will be the first impression for new members joining the Base community. We're looking for people who can commit 20 hours a week and join this growing membership team of 15+. If you have high empathy and world-class people skills we'd love to meet you.

We’re excited to meet you!