Area Manager, Key Account Manager - Tokyo

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team: 

In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best-in-class service for our hotel partners. 

Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference!

The Opportunity:

As Area Manager, your main objectives will be to develop and execute an area-level strategy, based on data and market knowledge and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams.

In this Role, you'll get to: 

• Lead the implementation of market strategy in Japan.
• Lead, inspire, coach and develop high-performing teams to grow our local business.
• Optimize partnerships to maximize productivity and competitive advantage. Regularly engage with key stakeholders to drive brand and growth.
• Deliver country commercial and profitability targets.
• Identifies opportunities in the market and proposes solutions to local leadership to capture those opportunities.
• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.
• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements.
• Attend and participate in relevant industry events.

What you'll Need to Succeed:

• More than 6 years of professional experience.
• Proven strong leadership skills, team leader and team player is a must.
• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships.
• Relevant sales, business development or general management experience.
• Deep numerical and analytical skills and attention to details.
• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders.
• A curious mindset, energized by and adapt well to changes.
• Be creative and innovative.
• Professional “get it done” attitude and work ethic.
• Experience in e-commerce, online or tech business preferred.
• Fluency in Japanese and English.

It's Great if you have:

• MBA or master's degree.
• Travel-related or OTA experience a bonus.

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.