Workplace Experience Partner

Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

Culture Amp’s mission is to create a better world of work. So this opportunity to literally shape the world of work for Culture Amp employees in APAC is a pretty unique one. You’ll be the life and soul of our HQ in Melbourne but you will also manage the experience for our Campers in our Sydney office and remotely across APAC.

If you are someone who thrives on making the workplace a welcoming, engaging, and efficient environment. If you’re a proactive problem-solver, a people-person at heart, and have a knack for turning ideas into action, we want you!

Being in the office is critical to the success of this role so we are looking for someone who is happy to be in our Richmond-based office 5 days a week (8.30am-5pm).

What the role looks like:

• Being the face of Culture Amp in Melbourne by welcoming ‘Campers’ (our employees), visitors and contractors to our Melbourne office
• Organising events, lunches, celebrations and Camper connection moments each month - building rituals that create FOMO for our employees.
• Creating engaging content and comms to share with Campers about upcoming events and announcements (we use Canva A LOT)
• Contributing to the weekly and daily updates on our digital screens
• Helping coordinate and execute any office moves
• Coordinating deliveries and mail
• Responding to global helpdesk queries with a friendly touch through our Jira ticketing system.
• Building strong relationships with all office-related vendors, building management and partners
• Managing quarterly budget spend
• Keeping the office in tip top condition - project managing and overseeing all office works, repairs and maintenance, including coordinating with building management and insurance providers, as needed
• Learning faster through feedback by regularly working with Campers and Leaders to get feedback, iterate and improve the experience
• Doing the “boring but important bits” - regularly maintaining all office documents, process documentations and Camper Handbook / Confluence resources related to the office & workplace experience
• Maintaining and communicating our emergency procedures, both physical and documented

You

• Care deeply about employee experience and impact you can make on someone’s day and you always find a way to positively power through even the most tedious parts of the job
• Like to get to know people - remembering pet’s name, favourite snacks and caring for the individuals coming in
• Are highly detail-oriented and will keep your eyes focused on the specifics as much as you do the big pillars, because you know that details matter and drive impact.
• The ability to juggle multiple requests, competing agendas, and random things that come up last minute. You can prioritise what needs your attention first, all while communicating with the team and your stakeholders. You treat challenges like puzzles to be solved.
• Like coming up with new ideas and ways of doing things - always looking to improve the experience. You know what a 5 star experience looks like.
• You have the facilitation experience to be able to conduct onboarding inductions for new starters in group sizes of ten and the facilities experience to effectively scope out new office spaces, oversee project plans and manage budget spend.
• Superior communication skills. You are self-aware and find it easy to build rapport with people, and build trust with your stakeholders. People tend to gravitate towards you because of your humility, warmth and compassion.
• The ability to work independently and as part of a team
• Thrive in messy and ambiguous environments where the answer might not always be in front of you but you love figuring it out
• A creative problem-solver, with notable resilience and resourcefulness. There’s no task or problem too big or small for you to handle.
• Confident using Gmail, Google Drive & Slack (proficiency in Confluence is a plus!)

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only)

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.

If you require reasonable accommodations or adjustments *due to a disability *to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com* and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.*