Site Reliability Engineer

We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.

Greenhouse is looking for a Site Reliability Engineer to join our Cloud Platform team!

In this role, you'll architect and maintain our cloud infrastructure platform. Your focus will be on automated upgrade processes for our Kubernetes clusters and building self-service infrastructure tooling.

Working with Terraform, AWS, Kubernetes, ArgoCD, and HashiCorp Vault, you'll enable product teams to deploy and manage their services independently, balancing technical complexity against future scaling needs.

Our engineering culture emphasizes iterative improvement through dedicated learning time and cross-team pairing. We build maintainable solutions and regularly refine our tools and processes based on operational experience.

Learn more about our engineering culture here!

Who will love this job

• A problem solver - you not only think about the bigger picture but can also connect the dots and dedicatedly resolve issues quickly and efficiently
• A systems thinker – you can zoom out to understand complex systems and how components interact while still keeping an eye on the details
• A doer - you don't just tinker but have a strong bias for action
• A collaborative builder – you work well with cross-functional teams to design and implement solutions with measurable outcomes
• A continuous learner – you thrive on staying updated with the latest technologies and best practices, always improving your craft

What you’ll do

• Collaborate with platform and product engineers to design and implement scalable, repeatable infrastructure solutions, ensuring performance, reliability, and high availability across our services
• Leverage technologies such as Kubernetes, Linux, Terraform, Prometheus, Loki, Grafana, and ArgoCD to drive innovation and improve operational efficiency
• Create, optimize, and maintain critical cloud infrastructure on AWS, including services like EC2, EKS, CloudFront, WAF, VPC, KMS, etc
• Manage encryption infrastructure including handling secrets, certificates, and secure access control to protect sensitive data and ensure compliance with security best practices.
• Monitor and manage customer traffic endpoints across Kubernetes Ingress, AWS CloudFront and other content delivery networks, and DNS configurations
• Engage with Finance, Security, and Compliance teams to develop automated feedback loops that inform engineering and business stakeholders, ensuring infrastructure aligns with organizational security and cost requirements
• Scale and evolve Greenhouse's platform story to provide a consistent, high-quality user experience, while prioritizing performance and reliability

You should have

• Experience running multi-account and multi-region production cloud infrastructure on AWS
• Experience with networking (VPCs, Route53, CDNs, and Kubernetes Ingress and CNI)
• Demonstrated experience supporting global production cloud infrastructure
• Production experience with Kubernetes cluster administration
• A deep understanding of Linux systems
• Proficiency in a high-level programming language (Ruby, Go, Bash, Python)
• A knack for troubleshooting and fixing hard bugs
• Ability to design and build large distributed systems
• ArgoCD, a plus
• Hashicorp Vault, a plus
• Your unique talents! If you don’t meet 100% of the qualifications above, tell us in your cover letter why you’d be a great fit for this role

Applicants must be legally eligible to work in Canada as of the start date chosen by the Company.

For purposes of processing or administering your employment relationship, personal information that you provide to the Company may be transferred to and accessed by an affiliate in the United States or elsewhere, or to agents and contractors (such as payroll companies, insurance companies, information technology consultants, etc.) that provide services to the Company.

The national pay range for this role is $120,000 - $180,000 CAD. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

#LI-MM2

Who we are

At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn’t gone unnoticed. We’ve won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain’s Best Places to Work NYC, Fortune’s Great Place to Work (2019 - 2022), and Mogul’s Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 13 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO). For Ireland-based employees, we offer 25 days' vacation and an employer matching pension program.

Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs.

Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page

**We are a distributed company and do our best work where it works best for us - as individuals and as teams. Our regional headquarters are based in New York (North America) and Dublin (Europe), but our employees are distributed across the US, Canada, and Ireland.**

Our Talent Acquisition (TA) team at Greenhouse has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring teams at Greenhouse regarding a job opportunity will only be made by a Greenhouse employee with an *@greenhouse.io** email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you’ve been a victim of a phishing attack, please mark the communication as “spam” and alert us right away at [email protected].*