Senior Engineer - Developer Experience & Tools

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

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Posting Open Date: 11/12/2024

Anticipated Posting Close Date*: 12/2/2024

*Job posting may close early due to the volume of applicants.

Senior Engineer - Developer Experience & Tools

Fastly is looking for a Senior Software Engineer to join its Developer Experience Engineering team. You will work on various tools used by Fastly’s customers written in Go (primarily the Fastly CLI and the Terraform provider) and Rust (Viceroy - the local testing tool for Fastly Compute services), and on other developer-facing tools such as the Control Plane API clients. You will play a crucial role in enabling developers to manage their services on Fastly through these tools. You will be an integral part of the team responsible for the Dev Tools. You will be expected to ensure that all of these tools meet the highest standards of quality, reliability, and developer experience.

What You'll Do

• Develop, test, and maintain developer tools written in Go and Rust, ensuring compatibility with the latest Fastly products and features.
• Design and implement new Fastly features and enhancements for these tools, based on developer feedback and modern best practices.
• Identify, diagnose, and resolve issues within the tools.
• Ensure timely and effective solutions to maintain high-quality developer experiences.
• Work closely with cloud engineers, product managers, and customer support teams to understand user requirements and address issues related to the dev tools.
• Maintain documentation for the tools, including usage guides, best practices, and troubleshooting resources.

What We're Looking For:

• You have at least 5 years of related back-end software development experience
• At least 3 years of experience with the Go and Rust programming languages
• Experience with one or more other programming languages, preferably including JavaScript and Python
• Strong written and verbal communication skills & experience creating clear, concise, and comprehensive technical documentation
• Experience working directly with customer support teams and directly with customers to diagnose and troubleshoot problems
• Experience building for global-scale distributed systems
• A great teammate with strong collaboration skills who is humble and empathetic
• Ability to learn new skills quickly and share what you have learned with the broader team

We’ll be super impressed if you have experience in any of these:

• Previous experience in a Developer Experience or Developer Tools team
• Building Cloud/serverless platforms
• Open source Infrastructure as Code projects or technical communities
• Software testing frameworks and code coverage analysis tools

Work Hours:

This position will require you to be available during core business hours and occasional nights and weekends as needed for events or on-call support.

Work Location(s) & Travel Requirements:

This position is open to the following preferred office locations:

• New York, NY
• Denver, CO
• San Francisco, CA

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $167,790 to $209,740.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family pl anning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only doour customers have a tremendous user base, but we also support a growing number ofopen source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] *or 501-287-4901. *

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