Senior DevOps Engineer

Who We Are

Perchwell is the modern data and workflow platform for real estate professionals and consumers. Based on the industry’s foundational data, Perchwell builds a modern software suite to empower real estate professionals to do their best work, provide differentiated service to their clients, and grow their businesses.

Backed by Lux Capital, Founders Fund, and some of the country’s leading Multiple Listing Services (MLSs), Perchwell builds next generation workflow software/data products for the multi-trillion dollar residential real estate industry. Perchwell is the first new entrant to come to market in decades and is currently scaling its best-in-class platform.

What We're Looking For:

We are seeking a highly skilled Senior DevOps Engineer to join Perchwell who has hands-on experience working on cloud based containerized production applications and systems running primarily on Kubernetes ( we use EKS ) on Amazon Web Services (AWS).

We believe that in an ever-changing, innovative environment, we do our best work when we are working as a team in-person. In this role, you’ll work out of our New York City HQ in Soho Manhattan at least 3 days/week.

What You’ll Work On:

• Design and manage scalable, secure AWS infrastructure

• Build and maintain CI/CD pipelines to streamline development and deployment for feature teams

• Set up and manage Kubernetes clusters to support containerized applications at scale using modern orchestration tools

• Manage our infrastructure with Terraform, partnering with feature teams to teach and share Infrastructure-as-Code (IaC) best practices

• Be a champion of observability ( o11y ) by owning our o11y systems and establishing and enforcing best practices throughout the engineering organization around logging and alerting

• Lead incident management and disaster recovery planning, testing, and documentation. Collaborate with teams and establish department wide best practices around incident response playbooks

• Be a thought leader and help foster a culture of ownership by mentoring teams on leading DevOps principles and practices around resiliency, availability, and complex systems

• Track, analyze, and report on infrastructure spending, and work with feature teams to identify and optimize costs saving strategies

• Participate in our On-Call Rotation to support engineering teams and infrastructure systems

Required For the Role:

• BS or MS in Computer Science, related technical field, or equivalent experience

• Deep experience with AWS cloud services including (but not limited to): EC2, RDS, EKS, CloudFront, ECR, S3, IAM, CodeBuild, Lambda, and Route53

• Familiarity with our core tech stack of Docker, K8s, Terraform, Helm, ArgoCD, Grafana

• In-depth knowledge of Kubernetes, including experience with deploying, managing, scaling, and orchestrating clusters

• Solid background in Linux/Unix administration, with knowledge of shell scripting, network configuration, and security hardening

• Familiarity with SRE fundamentals, and pushing best practices for Reliability, Observability, and Support

• Knowledge of infrastructure automation tools

• 5+ years of experience in a dedicated DevOps role

Bonus Points for Any of the following:

• Experience as a DBA for PostgreSQL databases, especially along the lines of capacity planning, performance monitoring, and backup and recovery processes

• Experience with the Ruby on Rails ecosystem, and understanding of Rails-specific database configurations, background job processing, and application troubleshooting

• Experience with Elasticsearch management that involves scaling, index management, and backup and recovery strategies

• Experience with queue and Pub/Sub systems like Sidekiq, SQS, or RabbitMQ, and supporting applications that rely on those systems

• Working with and administering Data pipelines for ETL purposes

• Implementing and working with both internal and external RESTful APIs

**Note:* At this time, we are only considering candidates who are authorized to work in the U.S.*