US Onboarding Accountant

About the Role:

As an Onboarding Accountant at Collective, you will ensure the successful completion of onboarding for our members (owners of small businesses in the United States) onto Collective’s all-in-one accounting platform which includes bookkeeping, access to payroll, and more.

We are looking for people who truly care about helping and improving the lives and businesses of solopreneurs. No two days will be the same, but it’s very rewarding as you are a key advisor to our entrepreneurs.

⚒️ Responsibilities:

• Conduct 5+ hours worth of face-to-face Zoom meetings with members in the United States.
• Explain, in detail, both US Accounting concepts as well as Collective software and services.
• Focus an additional 2-3 hours/day on answering members’ emails, troubleshooting members’ software and process issues, submitting engineering tickets, collaborating with other departments, and solo bookkeeping work.
• Use your accounting expertise to create Profit and Loss reports for members who come to you with mixed business and personal accounts.
• Help members run first payroll and understand payroll taxes.
• Calm, inform, and delight members with your knowledge and human centered approach.
• Collaborate with internal Product and Engineering teams.
• Effortlessly switch between repetitive tasks and complex analysis.

🙌 What we want you to bring:

• Exceptional communication in English - both verbal and written.
• Your passion for helping our members and your ability to thrive in a customer centric role.
• Minimum 3+ years experience in accounting, creating profit and loss statements for small businesses in the United States.
• Xero, Gusto, or equivalent accounting and payroll software.
• Customer service oriented, attention to detail, ability to manage multiple tasks.
• Write and talk like a seasoned professional.
• Ability to work in a fast-paced environment with minimal supervision.
• Experience working with cross functional teams.

Why work with us:

• Collective is the first online back office platform designed for Businesses-of-One.
• Tax is a very challenging space and you will grow fast.
• We were backed by top tier VCs.
• We promote open and transparent culture within the company.
• We’re fast-paced and you learn every day.

What we offer in return

• 100% WFH (work from home)
• A diverse and collaborative team culture
• Competitive base salary + Equity
• Philippine holidays observed + PTOs and SLs
• Home office budget
• Team events, virtual gatherings.
• Employee healthcare benefits