Guest Relations and Sales Support Executives

A fun and challenging role for young professionals exploring a growth career in hotels, hospitality, events, MICE, leisure and luxury.

You will meet wonderful clients and engage with them. You will explain our experiences and get them to sail with our world class team on our world class fleet of 40 boats.

You will ensure you support the experience and give a great end to end guest experience

You will upgrade and cross sell to clients who love us and what we do.

This is a fun job where you learn the ropes of sales, marketing , customer service while enjoying indoor and outdoor ambience at the beautiful Aquasail Sailing Center located in the Premium Grand Hyatt Goa hotel

You will get exposed to corporate sailing and MICE events and support the team on event days.

If you are starting afresh or seeking to add some powerful learning to your current experience get onboard with Aquasail and learn and grow with us

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

• Meeting walk in and retail clients of the hotel and telling them about our experiences and getting them to sail - conversion to sales
• Helping with calling guests, answering queries received and converting to sales
• Supporting the pre and after sales customer service
• Ensuring every guest is happy and gets the service promised
• Generating new leads by talking to the guests helping with other aspects of event management, social media etc as per your strengths and interests

Qualifications

• We are looking for people who enjoy sales and guest relations.
• Those with diploma or degree in hotels / travel etc could have an added advantage .
• Those with sports management and management degrees will find this role very relevant .
• Those keen on sports and outdoors will enjoy this role .

Experience

Ideally having worked in a sales oriented customer facing role in hotels / travel / auto / events etc

If you dont have full time experience some demonstration of having worked in teams and being sales oriented and comfortable with people is required

Industry
Travel Arrangements
Employment Type
Full-time