Software Engineer - Back End

Team Description

Team Andromeda is one of two teams dedicated to Pendo’s Session Replay product, which enables customers to visualize real user sessions and gain critical insights into how users interact with their digital platforms. By transforming raw session data into actionable insights, Session Replay empowers businesses to understand user behavior, troubleshoot issues, and improve overall user experience. Our mission is to create meaningful user journeys that deliver a holistic view of the user experience. Through our work, we play a pivotal role in helping businesses make informed, data-driven decisions to optimize their digital environments for both performance and engagement.

As a Back End Engineer, you will be architecting large-scale projects that excel in performance, scalability, and maintainability while following the latest industry best practices in modern development. If you have an interest in collaborating across development teams to provide back end platform support within an Agile framework, we invite you to apply and contribute to our innovative projects.

Deliverables/Responsibilities

• Write maintainable, high-quality code that solves customer pain points
• Build an understanding of the technology and code within the team's domain in order to design solutions to large, complex, and/or ambiguous problems
• Learn Pendo’s coding standards and practices through code reviews
• Add input on code reviews, designs, and technical questions from within the team and the organization
• Implement unit & automated testing to accompany code changes
• Quickly troubleshoot customer issues & implement solutions to address them
• Foster positive team discussions and decisions in epic and story refinements
• Balance competing priorities effectively

Qualifications (what you have):

• 3+ years experience working in a compiled programming language such as GO, etc.
• Knowledge of REST APIs
• Critical Thinking & Problem Solving
• Experience working on a highly collaborative team (code reviews, mentoring, brainstorming, giving/receiving technical feedback)
• Experience writing testable code

Additional Preferred Qualifications:

• Experience optimizing for rapid iterations driven by the experiment, build, iterate mentality
• Experience collaborating with Product, Marketing, and other Engineering team

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in Raleigh, NC is $105,000 - $120,000.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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