Director of Production

About This Role

The Director of Production will oversee all aspects of the production process, with a significant emphasis on visiting manufacturing partners to maintain high-quality standards and compliance. Lead and manage all aspects of the production process, ensuring high-quality output, efficiency, and adherence to timelines. Develop, implement, and monitor vendor compliance policies and procedures, with a strong understanding of industry regulation and market standards. This position is remote with a desired residency in Southern California.

Qualifications

• Extensive experience in Production Management. Minimum 5 years.
• Travel Flexibility, with a focus internationally for regular site visits, audit supervision and production oversight.
• Proficiency in Excel, NetSuite, PLM systems and extensive data management.
• Physical proximity to the Southern California area strongly preferred.

Responsibilities

Vendor Strategy

• Conduct regular visits to manufacturing facilities to assess operations, quality control and compliance.
• Manage Production Vendor Guidelines outlining expectations, quality standards and requirements to be met by manufacturing partners.
• Improve manufacturer performance through quarterly Vendor Scorecards
• Calendar all vendor audits to cover capacity, social and environmental standards and summarize results with risk management recommendations.
• Maintain vendor 3rd party certifications and audit quarterly/annually, as needed.
• Support new manufacturer outreach vetting – research, screening, counter sampling, onboarding.
• Ongoing knowledge of industry standards and regulations, ensuring strict adherence.

Quality Control Standards

• Identify and implement improvements to enhance quality and production operations.
• Lead the compliance to our Product Quality Standards both internally and externally.
• Establish and review new collection Production Risks with Inventory.
• Effectively communicate updates to product construction to Inventory and Quality Control Manager
• Ensure all TOP and supporting reference charts are up to date for Inventory Team
• Respond and coordinate action items to Retail QC callouts with Inventory and Quality Control Manager
• Weekly assessment of HG data reporting, notating product pulls for review.
• Bi-weekly review of HG product, summarizing findings and coordinating with Inventory and Quality Control Manager on action items.
• Actively manage ongoing vendor Corrective Action Plans (CAP).
• Initiate quarterly product testing and summarize results.
• Coordinate bi-monthly ad hoc QC reviews of core A SKUS, review results and implement corrections as needed.

Production Order Management

• Upload and maintain all vendor Purchase Orders and costing within both WFX and NS
• Evaluate and assign QC levels to all open orders based on product history.
• Manage PO timelines and deliverables – WIP Reporting, review and track key production stages.
• Capacity planning to assess reduced lead time opportunities.
• Review Production Risks documents with vendors and ensure compliance.
• Coordinate overseas production line QC, review results and correct, as needed.
• Provide all vendors with breakdown of packaging requirements and monitor overseas packaging levels/allocations.
• Approve and book incoming imports with carriers with goal to maximize timelines and cost efficiency.
• Ensure all costing is current/updated in WFX and NS
• Coordinate incoming shipments and invoicing internally.
• Prepare and present production reports to VP of Product, highlighting progress, challenges and opportunity for process improvements.

Product Development Support

• Active partnership with Product Development to identify and build Production Risks document for new collections and provide construction improvement recommendations based on HG reviews.
• Review and lead manufacturer communication to approve or reject all new collection TOPs.
• Partner with Supply Chain to establish QC Standard for new collection.

Perks

• Medical, Vision, Dental and Life Insurance Benefits,*
• Generous employee discount and product perks program
• 401K and matching program*
• Paid Vacation and sick time
• Base salary range from $120,000 - $200,000