Engineer - Medical Device

About Us
DoseOptics is a pioneering medical device start-up company that has developed the world’s first camera system capable of imaging radiation therapy treatments directly on patients. Having received FDA clearance, we are in the early stages of commercialization and poised for rapid growth. Our core team is made from world class scientists, engineers, and clinicians working together to develop novel imaging technologies with a goal to improve radiation therapy treatments leading to improved outcomes and saving lives.

Job Description
We have an exciting opportunity for a motivated and detail-oriented Engineer. This role will be split between software quality assurance and installation and service (ISE). The software role is critical for ensuring the reliability, functionality, and user-friendliness of our medical software applications. The ISE role is geared towards facilitating the survey, installation, and support of the product at the customer site. As an engineer with a frequent presence in a clinical radiation oncology setting, you will be responsible for providing first-class service to our customers.

Key Responsibilities

• Execute test plans and test cases for our medical imaging software.
• Identify, document, and report software defects and inconsistencies.
• Collaborate with developers, engineers, and clinicians to reproduce and troubleshoot issues.
• Participate in the development of test plans and protocols.
• Assess the optimal toolset for testing/QA frameworks, and recommend improvements to our QA processes.
• Work with facilities and radiation oncology personnel to schedule and execute survey and install activities
• Conducting survey and install activities per standard procedures, and collecting supporting data and measurements to support decisions used for installing clinical equipment
  
• Provide reactive breakdown support (remote and on site)
• Provide planned maintenance/ upgrade support (remote and on site)
• Serve as the front line for servicing and troubleshooting customer issues
• Traveling to different hospitals throughout the USA

Qualifications

• Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
• Comfortable interfacing with clients and other stakeholders at all levels of their organization
• Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction
• Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
• Ability to drill and mount, mechanical bracketry in raised ceilings
• Ability to read and work with technical drawings and architects’ drawings
• Good communication and collaboration skills.
• Bachelor’s degree in computer science, engineering, or a related field.
• Strong analytical and problem-solving skills.
• Basic understanding of software QA processes.
• Located in the Upper Valley, Lebanon NH, or the Boston area.
• Overnight travel up to 50%.

What We Offer

• Competitive salary.
• Health, dental, and vision package.
• Flexible work hours, hybrid work arrangement.
• Collaborative and innovative work environment.
• Professional growth opportunities.
• Opportunity to work on cutting-edge medical technology.

DoseOptics is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications – that’s all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don’t tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.