Finance Operations Manager

The Role

RocketReach is in a period of rapid growth and we are looking for a strong Finance Operations Manager to lead our Billing function! Ideally this person is on Eastern Standard Time or only 1 hour difference.

As a Finance Operations Manager you will work closely with Finance, Sales, Customer Support, and Collections at RocketReach. You will oversee the billing process for customer accounts, including ensuring invoices are sent out accurately and collected on time.

Who You Are

• You are curious, product-driven, and have strong communication skills
• You value autonomy and function well in environments without heavy process overhead
• You are passionate about continuous improvement and finding creative and data-driven ways to optimize process, collaboration, and software delivery
• You lead with transparency and enjoy building tight-knit teams that are aligned around a shared mission
• You care about working with talented, low-ego, and overall good people

What You Get To Do

• Reporting directly to the Controller, you have the opportunity to lead the billing function and ensure invoices are accurate and sent on time
• Collaborate with Sales team to ensure invoices are prepared in accordance to contract terms
• Assist the Sales team with customer onboarding
• Collaborate with Collections team on past due invoices
• Help ensure CRM is aligned with customer invoicing expectations
• Lead new initiatives to help automate internal operations to improve Revenue and Account receivable reporting
• Support the Direct Go to Market Operations to help scale growth in an efficient manner
• Support the Controller and the rest of the Finance team with projects to help improve the Company’s internal processes, automation, and operations

We Are Looking For People Who

• Have experience leading billing functions or reporting to the lead of the billing function at a software company with enterprise, mid-market, and SMB type of customer contracts
• Have experience overseeing or supporting collection teams
• Have experience working cross functionally with Sales, Collections, and Finance
• Demonstrated owning initiatives and projects from beginning to end
• You have experience in companies who are venture backed or PE backed
• You have good experience working with NetSuite, SalesForce, Stripe, and Excel
• You have a history of working with geographically distributed and remote-first teams
• You are an effective communicator and a strong collaborator who emphasizes continuous learning, cross-team partnerships, and working in and building strong teams
• You value curiosity and possess a drive to continuously improve the teams and products that you work with