Product Manager - Associate / Assistant Vice President

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $194 billion in global client assets invested in 1,605 funds, as of July 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron’s Solutions Provider award (See link below).

About the Role

iCapital’s business is growing rapidly, successful candidates will join in our efforts to help iCapital clients globally to access alternative investments. iCapital is looking for a talented Associate – International Product Manager | Client Architecture Solutions. The role encompasses supporting and collaborating with cross-functional teams, analyzing market dynamics, and contributing to the development of innovative solutions for our international positioning and our international clients. The ideal candidate has a penchant for knowledge and a hunger for growth and learning and will embrace a collaborative, fast-paced, entrepreneurial environment.

Responsibilities

As an Associate - International Product Manager | Client Architecture Solutions, you will concurrently support multiple projects and tasks. These tasks may include:

• Conduct market research to identify trends, competitive landscape, and investor preferences in international markets.
• Assist in defining product vision, strategy, and roadmaps for iCapital's international offerings.
• Work with senior team members to scope, prepare, and support in the end-to-end product feature development, detailing all the functional documentation and design to ensure a successful technical implementation from conception to launch:
  • Assist in collecting detailed functional and technical requirements for new developments, particularly focusing on APIs, client data ingestion, ETL, data synchronization, and data workflows;
  • Support in defining user stories for new features and designing workflows to meet development requirements, especially those involving APIs and data processes;
  • Define testing use cases and acceptance criteria. Assist in the testing phase of new features, with a focus on data integrity and API functionality;
  • Support the roll-out of new features, coordinating with the delivery team to manage potential deployment risks, particularly those related to data synchronization and API integration;
• Embrace agility by deploying quickly and iterating based on feedback.
• Work closely with engineering and design teams to execute product development initiatives.
• Gather requirements from internal and external stakeholders, ensuring alignment with business objectives.
• Monitor product performance metrics and iterate based on user feedback across the different phases of the product development cycle: design, feature staging, testing, staging, user acceptance, and production.
• Focus on the product roadmap for specific features or segments, ensuring timely deliverables.
• Maintain transparent communication across teams (implementation specialist, design, engineering).
• Investigate and address production issues impacting users.
• Monitor post-launch performance and seek opportunities for enhancement.
• Foster a culture of excellence and continuous learning within the team.

Qualifications

• Sc in computer or Engineering related fields.
• 2+ years of work experience in product development, project technology implementation
• Strong analytical skills and data-driven decision-making.
• Proven ability to manage fast-paced projects and different client stakeholders with attention to detail
• Strong work ethic and a high degree of accountability
• Excellent communication and collaboration abilities.
• Passion for understanding diverse customer needs across different geographies.
• Familiarity with agile methodologies and product management tools.
• Prior exposure to international markets or financial services is a plus.
• Exceptional written and verbal communication skills in English are a must. Knowledge of other languages is an added advantage.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. Every department has different needs, and some positions will be designated 5 days in-office jobs, based on their function

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc