Senior Operations Manager

💼 About the company
inBeat is a Creator Content Marketing agency. We run influencer marketing / UGC content / & paid UGC campaigns for clients such as Levi’s Dockers, Miro, Clearscore, NielsenIQ, & more.

🌏 About the team
We are a small, entirely remote team located all around the world & working on fully flexible schedules.

🎩 Job Description/Overview
You will report directly to the VP of Operations, supporting them in developing and tactically implementing improvements to our systems and workflows.

Day-to-day, this could mean evaluating and rebuilding processes within our essential tools, developing and training key roles on best practices and SOPs, or implementing integrations and automations to streamline our workflow.

A proactive, solution-oriented mindset is a must.

🔑 Responsibilities:

• Develop and implement strategies to streamline processes, enhance productivity, and support overall business objectives
• Identify opportunities for operational improvements and lead initiatives to implement/optimize workflows, reduce costs, and improve service delivery
• Build KPI dashboards and reports for executive visibility
• Manage our platform stack, ensuring we are using the right tools optimally
• Ensure operational procedures, policies, and standards are followed

🎯 Must-have qualifications/requirement:

• English Communication
• Professional written and spoken
• Operational experience
• 3 years+ in an operations-relevant role