Project Manager

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 3,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes’ health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PROVIDING QUALITY PRODUCTS TO OUR CUSTOMERS

We are looking for a talented Project Manager with a passion for managing key production milestones, test programs and related procedures. This role requires management of multiple concurrent projects and taking the lead on quality improvement.

Based in Taiwan, you will be responsible for diagnosing and managing the rectification of any issues arising during manufacturing as well as managing prototype manufacturing for new project development. You will need to understand product specifications, design diagnostic software, firmware, and test plans, and lead our EMS through product testing and manufacturing.

WHAT YOU’LL DO

Project Management

• Be the person that drives the key phases in new product development (Prototype/EVT/DVT/PVT/MP). You will own planning and execution, communicate with all parties involved, and ensure the stages remain on track.
• Be responsible for revision control of hardware, firmware, and test systems for EMS partners. Improve and apply strict processes for introducing updates into production.
• Own cost control for new products, closely monitoring the cost of the BOM for every stage of development, as well as associated testing equipment, R&D jigs, production jigs, and tooling.
• Develop cost reduction plans for products progressing to mass production.
• Own the BOM for our products during developmental phases and ensure accurate handover to the supply chain team after products enter mass production.
• Track and manage long lead-time components. Work together with the supply chain team to make upfront purchases and put contingency plans in place.
• Work with global (primarily Australia) and cross functional (EE, FW, ME, ID) teams during the development process.

Quality Assurance

• Lead continuous improvement projects with engineers and our EMS partners to improve production quality, yield and efficiency.
• Take the lead to engage ME, EE, and FW engineers and address any issues that may arise during development stages and release fixes to EMS partners prior to subsequent build stages.
• Drive the QC team in the factory to ensure EMS partners are adhering to quality assurance processes in production. Meet monthly with EMS QC teams to address all issues identified during production.
• Execute annual factory audits to ensure quality guidance is being followed, issues raised during previous audits are addressed, and EMS partners are meeting the requirements of the Catapult Quality System.

RMA Management

• Lead the RMA process for regional offices in Leeds, Boston, and Melbourne.
• Own RMA cost control, defining key assessment criteria to ensure repair only proceeds if cost-effective to do so.
• Guide EMS partners to repair RMA units and discover any potential issues, identify solutions to improve the RMA rate and increase the satisfaction of customers.
• Lead early assessment of RMA issues, ensure learnings are shared with development teams to investigate the underlying cause and develop a solution, lead the implementation of fixes in production.
• Lead RMA-related communication with all regional offices, supply chain, and product support teams. This includes quarterly review of RMA quantities, solution proposals, education/training, and cost impact analysis.
• Drive End Of Life (EOL) planning along with supply chain and engineering team members. Work with EMS factory to complete the last buy of components to support products reaching EOL, including RMA needs.

WHAT YOU’LL NEED

• B.S or M.S. degree in EE/CS/ME or related engineering field, M.S degree preferred.
• 5+ years experience working with EMS and engineering teams.
• Demonstrated experience in managing at least 5 projects from the sample stage to mass production. This should include EE/ME/FW integration products, for businesses with scale between 10k-100k pieces per year.
• Knowledge of manufacturing, assembly processes and procedures for electronic products.
• Experience with products involving radio frequency signals such as GPS, Bluetooth, UWB or NFC.
• Basic knowledge of firmware development and embedded Linux systems.
• Strong verbal and written communication skills, organisational and time management skills.
• Good working knowledge of English and Mandarin Chinese.
• Willing to travel to our CM partners (up to 10% of your time).
• Experience with Atlassian’s platform for defect tracking and documentation is highly desired.
• Experience with NetSuite or similar ERP system is highly desired.
• Relevant working experience in or with CM/EMS/ODM industries is highly desired.
• Experience working in a global company is desirable.

WHY CATAPULT?

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
• We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today.
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better.

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalised groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.