Account Manager - Miami, Florida

Artemest is seeking an experienced Account Manager to join its new Miami office, offering a unique opportunity to be a founding team member in the Florida market. You will play a key role in driving revenue growth and building brand awareness within the architectural and interior design (A&D) community across Florida. This role focuses on managing key accounts, developing strong client relationships, and seizing opportunities in the expanding residential, hospitality, and retail sectors.

Key Responsibilities

Sales & Business Development:

• Develop and implement strategies to grow revenue in Florida, with a focus on residential, hospitality, and luxury retail sectors.
• Identify and pursue new business opportunities with developers and interior designers involved in high-end projects.
• Build and foster relationships with A&D firms and luxury clients to maximize brand exposure and drive sales.
• Collaborate with global teams to ensure seamless project management and order fulfillment.

Client Relationship Management:

• Act as the main point of contact for clients in Florida, building and maintaining strong relationships with A&D firms and key stakeholders.
• Understand client needs, offering tailored solutions and product recommendations from Artemest’s curated collections.
• Communicate regularly with clients regarding new collections, promotions, and project updates, ensuring high levels of service and satisfaction.

Project & Operational Management:

• Coordinate custom and bespoke product requests, working closely with the trade project team in Milan to ensure timely and flawless execution.
• Manage post-sale processes, resolving any issues and aligning with the HQ team to ensure smooth project completion.
• Maintain CRM systems with updated leads, project information, and client interactions.

Brand Promotion & Events:

• Attend key industry events in Florida to elevate Artemest’s visibility and network within the local design community.
• Conduct tutorials and presentations on Artemest’s product offerings, customization options, and trade benefits for design professionals.
• Support the Vice President of Artemest US in developing and executing trade event strategies in Florida.

Requirements

• 4+ years of sales experience within the design, luxury goods, or online marketplace industries.
• Proven track record in business development and driving sales growth, particularly in residential, hospitality, or retail markets.
• Strong relationships with top A&D firms in Florida and a deep understanding of the local interior design industry.
• Excellent interpersonal and communication skills with a client-first approach.
• Highly organized, capable of managing multiple projects and priorities.
• Proactive, entrepreneurial mindset with a passion for luxury craftsmanship and design.
• Spanish knowledge will be considered a plus.