Head of Product Design

Scale is looking for an experienced product design leader to manage the growing Product Design team. This role will report directly to the VP of Engineering. You will be the voice of our users and customers while partnering with leaders across Product, Engineering, Marketing, and Sales to understand, scope, and resource the company’s product design needs. You will grow the product design team, coach & mentor its members, and ensure consistent user experience across all of Scale’s products.

Responsibilities:

• Build and lead a team of product designers
• Drive product design strategy and nurture Scale’s design processes, systems and technical expertise
• Develop a partnership with Product & Engineering to optimize user experience
• Foster design culture and promote strong team morale
• Collaborate with engineering and product teams to define measurable OKRs for the team during the quarterly planning cycle, and allocate & deploy resources in alignment with the company goals
• Cultivate career and skill growth opportunities for your reports
• Establish a deep understanding of Scale’s verticals and product ecosystem
• Quickly grasp and translate ambiguous feedback and communications into clear, actionable plans and solutions for your team
• Balance competing interests diplomatically and with an open mind while also prioritizing Scale's vision

Requirements:

• 8+ years of total Product Design experience
• 3+ years of experience managing designers and growing a team
• An excellent portfolio showing UX, UI, and visual design
• Highly skilled in Figma (and other design tools)
• Strong ability to “filter out the noise” in order to prioritize and adjust scope to align best with the company needs
• Exceptional communication & presentation skills that enable productive and collaborative working relationships
• Experience delivering 0-1 products from concept to launch
• Experience and passion for mentoring Designers
• Thrive under pressure and can seamlessly adapt to rapid changes
• Shown success working in and leading teams in a scrappy and fast-growing environment
• Experience creating and/or maintaining robust design systems
• Experience in enterprise SaaS companies or products

Nice to haves:

• Prior experience working at start-ups
• Experience designing cutting-edge AI and ML technologies
• Background working in Enterprise SaaS, B2B, D2C
• Experience designing for new products from the ground up
• A passion for AI and Scale’s mission to accelerate AI development
• A deep interest in innovating towards complex problems